MessageBird incident

Flow Logs failures in EU

Minor Resolved View vendor source →

MessageBird experienced a minor incident on September 21, 2026 affecting Flows - Europe, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 06:08 PM UTC
Resolved
Sep 21, 2026, 09:36 PM UTC
Duration
3h 28m
Detected by Pingoru
Sep 21, 2026, 06:08 PM UTC

Affected components

Flows - Europe

Update timeline

  1. investigating Sep 21, 2026, 06:08 PM UTC

    We are currently investigating an issue in EU that is causing some flows to fail.

  2. investigating Sep 21, 2026, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 21, 2026, 06:13 PM UTC

    The current failure is in log retrieval not flow runs. Flows are running with out impact. Logs are failing to load upon request.

  4. identified Sep 21, 2026, 07:09 PM UTC

    We have identified the issue and are testing a fix. We expect logs to be available again with in an hour.

  5. monitoring Sep 21, 2026, 09:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 21, 2026, 09:36 PM UTC

    This incident has been resolved.