- Detected by Pingoru
- Apr 15, 2026, 08:35 PM UTC
- Resolved
- Apr 15, 2026, 09:51 PM UTC
- Duration
- 1h 16m
Affected: Indigov CRM - State & Local
Timeline · 2 updates
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investigating Apr 15, 2026, 08:35 PM UTC
Granicus Engineering teams are currently investigating an issue impacting Indigov CRM. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Indigov CRM Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com Thank you, Granicus Customer Support
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resolved Apr 15, 2026, 09:51 PM UTC
Granicus Engineering teams have identified and resolved the issue impacting Indigov CRM. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com Thank you, Granicus Customer Support
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 05:21 PM UTC
- Resolved
- Apr 10, 2026, 11:56 PM UTC
- Duration
- 6h 34m
Affected: GovQA
Timeline · 6 updates
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investigating Apr 10, 2026, 05:21 PM UTC
We are investigating an issue where customers are reporting gateway timeout errors with GovQA.
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investigating Apr 10, 2026, 06:33 PM UTC
We are making progress with our investigation. We will continue to provide updates as we are working on this issue.
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identified Apr 10, 2026, 07:06 PM UTC
We have identified the fix to this issue and are working on making the necessary changes.
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identified Apr 10, 2026, 09:21 PM UTC
Fix is being pushed to production. We will post a message when update is finished.
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monitoring Apr 10, 2026, 10:39 PM UTC
Customer sites have been updated. We are monitoring sites to confirm issue resolution.
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resolved Apr 10, 2026, 11:56 PM UTC
This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 07:57 AM UTC
- Resolved
- Apr 09, 2026, 05:28 PM UTC
- Duration
- 9h 30m
Affected: CMS
Timeline · 4 updates
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investigating Apr 09, 2026, 07:57 AM UTC
08:55 GMT We are currently investigating an issue impacting Simpleview euCMS websites that is intermittently causing connection issues. Our Engineering and DevOps teams are working with the highest priority to identify the root cause and restore full service as quickly as possible. Further updates will be provided as more information becomes available.
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investigating Apr 09, 2026, 09:37 AM UTC
10:37 GMT We continue to investigate the intermittent connectivity issues impacting Simpleview euCMS websites. Granicus Engineering teams remain actively engaged and are progressing with root cause analysis. Work is ongoing with high priority to restore full service.
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monitoring Apr 09, 2026, 10:08 AM UTC
11:07 GMT We have implemented a fix to address the issue. Granicus Engineering teams are closely monitoring the environment to ensure continued stability and to verify the effectiveness of the fix. We will provide further updates should there be any change in status.
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resolved Apr 09, 2026, 05:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 11:25 PM UTC
- Resolved
- Apr 09, 2026, 04:59 AM UTC
- Duration
- 5h 33m
Affected: OneMeeting PrimeGov
Timeline · 2 updates
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investigating Apr 08, 2026, 11:25 PM UTC
We are currently investigating an issue where information on the Tasks page may not consistently display as expected. This is related to system‑generated documents and CKEditor fields, and our team is actively working on a fix. Our engineering teams are actively working to identify the root cause and restore full service as quickly as possible. Additional updates will be shared as more information becomes available. If you need assistance or have questions in the meantime, please contact us at [email protected]
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resolved Apr 09, 2026, 04:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 10:19 PM UTC
- Resolved
- Apr 09, 2026, 08:28 PM UTC
- Duration
- 1d 22h
Affected: CRM
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 07:49 AM UTC
- Resolved
- Apr 01, 2026, 06:00 AM UTC
- Duration
- 1d 22h
Affected: EHQ - ANZ
Timeline · 8 updates
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investigating Mar 30, 2026, 12:07 AM UTC
Granicus Engineering teams are currently investigating an issue where some customer sites are not loading or seeing degraded performance. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: EngagementHQ AU & NZ Regions Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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investigating Mar 30, 2026, 12:42 AM UTC
Our engineers are continuing investigate the root cause and working to resolve the issue. We will provide updates as more information comes to hand.
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monitoring Mar 30, 2026, 01:53 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Mar 30, 2026, 07:49 AM UTC
Granicus Engineering teams have implemented a temporary fix and are currently continuing with stabilization efforts and ongoing investigation into the root cause investigation with intermittent performance degradation on the infrastructure to ensure continued stability and performance. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
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monitoring Mar 31, 2026, 06:18 AM UTC
Granicus Engineering teams have implemented a temporary fix and are currently continuing with stabilisation efforts and ongoing investigation into the root cause investigation with intermittent performance degradation on the infrastructure to ensure continued stability and performance. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
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monitoring Mar 31, 2026, 06:19 AM UTC
We are continuing to monitor for any further issues.
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monitoring Mar 31, 2026, 02:53 PM UTC
The platform remains stable following the implemented fixes. Granicus Engineering teams continue to actively monitor the environment to ensure ongoing performance and reliability.
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resolved Apr 01, 2026, 06:00 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 29, 2026, 05:02 AM UTC
- Resolved
- Mar 29, 2026, 06:03 AM UTC
- Duration
- 1h 1m
Affected: Communications Cloud - StageTargeted Messaging Service (TMS) - Stage
Timeline · 2 updates
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monitoring Mar 29, 2026, 05:02 AM UTC
The Stage environment experienced a brief disruption and had since recovered automatically. The Granicus Engineering teams are actively monitoring the environment to ensure continued stability and performance. Product: govDelivery Communications Cloud and TMS
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resolved Mar 29, 2026, 06:03 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 28, 2026, 01:27 AM UTC
- Resolved
- Mar 28, 2026, 08:57 PM UTC
- Duration
- 19h 30m
Affected: OpenCities
Timeline · 4 updates
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investigating Mar 28, 2026, 01:27 AM UTC
Granicus Engineering teams are currently investigating OpenCities (US) domain redirection issue. Currently the US region is experiencing an outage impacting OpenCities domain redirection. For some requests to few domains, users may experience failure or error when expecting to be redirected to the main website Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govAccess (OpenCities - US) Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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identified Mar 28, 2026, 03:47 AM UTC
The issue has been identified and a fix is being implemented.
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identified Mar 28, 2026, 02:02 PM UTC
Granicus Engineering teams continue to work and restore hardware failure impacting OpenCities (US) domain redirection for root and vanity domains. Sites are accessible on fully qualified domain name url. Our teams are working on this issue as priority and further updates will be provided as we progress towards full-service recovery. Product: govAccess (OpenCities - US)
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resolved Mar 28, 2026, 08:57 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 23, 2026, 12:50 PM UTC
- Resolved
- Mar 23, 2026, 01:31 PM UTC
- Duration
- 40m
Affected: OneView Core
Timeline · 2 updates
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investigating Mar 23, 2026, 12:50 PM UTC
Granicus Engineering teams are currently investigating an issue where users are experiencing issues with Service Request records not loading in the Console within govService OneView Core. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com. For other issues or questions, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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resolved Mar 23, 2026, 01:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 10:26 AM UTC
- Resolved
- Mar 22, 2026, 08:30 AM UTC
- Duration
- 1d 22h
Affected: govService U.K.
Timeline · 4 updates
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investigating Mar 20, 2026, 10:26 AM UTC
We are currently investigating an issue impacting service for GovService. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.
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investigating Mar 20, 2026, 10:29 AM UTC
We are continuing to investigate this issue.
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investigating Mar 20, 2026, 03:52 PM UTC
Update: 15:50 (GTM) 20/03/2026 We are continuing to work towards full resolution of the issue affecting certain GovService submissions. Our technical teams have identified the cause of the delays experienced earlier today and have implemented measures that have stabilised new submission processing. New submissions have been progressing as expected since late morning (UK time). Work is ongoing to address the remaining submissions that became stalled during the incident. This reprocessing activity is progressing steadily and remains a priority until all affected items have been fully cleared. Further updates will be provided as more information becomes available. We appreciate your patience while we complete this work.
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resolved Mar 22, 2026, 08:30 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 04:32 PM UTC
- Resolved
- Mar 18, 2026, 06:20 PM UTC
- Duration
- 1h 48m
Timeline · 2 updates
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investigating Mar 18, 2026, 04:32 PM UTC
The Indigov platform is experiencing connectivity issues, causing some users to see 504 errors. Our engineering team is working to resolve this issue, and we will update this page as soon as we release a fix.
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resolved Mar 18, 2026, 06:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 02:48 PM UTC
- Resolved
- Mar 17, 2026, 09:45 PM UTC
- Duration
- 6h 57m
Affected: CRMCRM ExtranetFuturePace
Timeline · 6 updates
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investigating Mar 17, 2026, 02:48 PM UTC
We are currently investigating an issue impacting service for Simpleview CRMs. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.
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investigating Mar 17, 2026, 02:59 PM UTC
We are continuing to investigate this issue.
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investigating Mar 17, 2026, 03:17 PM UTC
We are currently working with our data warehouse team to restore service. This issue is affecting service for Simpleview CRM and FuturePace. We will provide updates as more information becomes available.
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identified Mar 17, 2026, 03:58 PM UTC
Our datacenter team has identified the root cause and is actively implementing a fix to restore service. We will share additional updates as soon as they are available.
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monitoring Mar 17, 2026, 08:08 PM UTC
A fix has been implemented by our datacenter team, and we are currently monitoring the service to ensure it remains fully operational.
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resolved Mar 17, 2026, 09:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2026, 03:01 PM UTC
- Resolved
- Mar 10, 2026, 03:31 PM UTC
- Duration
- 30m
Affected: EHQ - ANZEHQ - CanadaEHQ - EuropeEHQ - UKEHQ - US
Timeline · 2 updates
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investigating Mar 10, 2026, 03:01 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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resolved Mar 10, 2026, 03:31 PM UTC
Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 11:43 PM UTC
- Resolved
- Mar 06, 2026, 02:11 AM UTC
- Duration
- 2h 28m
Timeline · 2 updates
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investigating Mar 05, 2026, 11:43 PM UTC
Granicus Engineering teams are currently investigating an issue with emails sent to @swagit.com. If you are having issues with contacting a Swagit department directly please call 1-800-573-3160, use the Granicus support portal at support.granicus.com/s/login/ or send an email to [email protected] indicating your request is for the Swagit team. Product: govMeetings Swagit Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
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resolved Mar 06, 2026, 02:11 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2026, 07:00 AM UTC
- Resolved
- Feb 26, 2026, 09:30 AM UTC
- Duration
- 1d 2h
Affected: EHQ - EuropeEHQ - US
Timeline · 3 updates
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identified Feb 25, 2026, 07:00 AM UTC
Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
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identified Feb 25, 2026, 01:53 PM UTC
Granicus Engineering teams have resolved an issue that was preventing access to certain Projects and other project‑related pages within EngagementHQ, for customers in the US region. The fix has been applied, and Projects are now loading as expected. The same fix will be deployed in the EU region during non‑business hours to minimize disruption. Until then, some EU customers may continue to experience issues loading affected pages. We will provide an update once service in the EU region is restored.
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resolved Feb 26, 2026, 09:30 AM UTC
Granicus Engineering teams have completed deployment of the fix to both the US and EU regions. Access to Projects and other project‑related pages within EngagementHQ is now fully restored. All services are operating as expected, and we will continue to monitor performance closely. Product: govDelivery EngagementHQ Thank you for your patience while we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Feb 14, 2026, 07:42 AM UTC
- Resolved
- Feb 18, 2026, 02:09 PM UTC
- Duration
- 4d 6h
Affected: Communications Cloud
Timeline · 3 updates
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monitoring Feb 14, 2026, 07:42 AM UTC
The Bulletins Link overview issue has been permanently fixed, and data is now populating as expected. We will continue to monitor the production system to ensure sustained stability.
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monitoring Feb 16, 2026, 01:37 PM UTC
The remediation for the Bulletins Link overview issue remains stable, and the platform is performing as expected. We continue to closely monitor system health to ensure consistency and reliability. Updates on this case will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at [email protected].
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resolved Feb 18, 2026, 02:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 01:37 AM UTC
- Resolved
- Feb 11, 2026, 02:22 AM UTC
- Duration
- 45m
Affected: Live Video
Timeline · 2 updates
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investigating Feb 11, 2026, 01:37 AM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
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resolved Feb 11, 2026, 02:22 AM UTC
Granicus Engineering teams have identified and resolved the issue impacting govMeetings Live Video. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 04:21 PM UTC
- Resolved
- Feb 09, 2026, 04:59 PM UTC
- Duration
- 37m
Affected: EHQ - Canada
Timeline · 3 updates
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investigating Feb 09, 2026, 04:21 PM UTC
Granicus Engineering teams are currently investigating an issue with EngagementHQ Canada sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
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monitoring Feb 09, 2026, 04:48 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 09, 2026, 04:59 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 05, 2026, 06:37 PM UTC
- Resolved
- Feb 06, 2026, 03:07 AM UTC
- Duration
- 8h 30m
Affected: OneMeeting PrimeGov
Timeline · 5 updates
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investigating Feb 05, 2026, 06:37 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
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identified Feb 05, 2026, 07:47 PM UTC
We have identified a potential issue and are working to find and implement a solution. Our teams are treating this as a priority and will provide further updates as soon as possible.
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identified Feb 05, 2026, 11:41 PM UTC
Our teams, along with our cloud vendors, have identified a likely solution and are in the process of applying a fix. We will share additional updates as soon as possible.
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monitoring Feb 06, 2026, 12:37 AM UTC
Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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resolved Feb 06, 2026, 03:07 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2026, 06:01 PM UTC
- Resolved
- Jan 29, 2026, 08:05 AM UTC
- Duration
- 14h 4m
Affected: CRM
Timeline · 3 updates
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investigating Jan 28, 2026, 06:01 PM UTC
Granicus Engineering teams are currently investigating an issue with the Microsoft Outlook Toolbar add-in, which is currently experiencing an issue that prevents users from authenticating. Our Engineering team is actively working to identify and resolve the cause of this issue. We hope to have a resolution pushed soon. Product: Simpleview CRM + Microsoft Integration Tool Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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monitoring Jan 28, 2026, 07:12 PM UTC
We’ve applied updates to the application intended to address the issue and are actively monitoring performance to ensure the changes are having the desired effect. We’ll provide more information as soon as it becomes available.
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resolved Jan 29, 2026, 08:05 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2026, 12:50 PM UTC
- Resolved
- Jan 28, 2026, 03:17 PM UTC
- Duration
- 2h 26m
Affected: SIMA
Timeline · 4 updates
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investigating Jan 28, 2026, 12:50 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govService SIMA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SIMA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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investigating Jan 28, 2026, 01:40 PM UTC
We are continuing to investigate this issue.
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monitoring Jan 28, 2026, 02:42 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 28, 2026, 03:17 PM UTC
Granicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Read the full incident report →
- Detected by Pingoru
- Jan 26, 2026, 05:39 PM UTC
- Resolved
- Jan 27, 2026, 08:34 PM UTC
- Duration
- 1d 2h
Affected: MediaManagerLive VideoLegistarPeakBoards & Commissions
Timeline · 5 updates
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investigating Jan 26, 2026, 05:39 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Update - Granicus Engineering teams are currently investigating an issue impacting govMeetings applications. Customers will see delays or failures when attempting to log in and general slowness throughout the applications. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager, Legistar, Peak, Boards and Commissions, iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com." Thank you, Granicus Customer Support
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investigating Jan 26, 2026, 07:03 PM UTC
We are continuing to investigate this issue.
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investigating Jan 26, 2026, 11:45 PM UTC
GovMeeting applications are currently experiencing slow response times and timeouts. Our engineering teams are actively working to resolve the issue as a top priority. We will provide further updates as soon as more information becomes available.
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monitoring Jan 27, 2026, 02:59 AM UTC
Our Engineers have made several backend changes which have improved application functionality and performance. We are continuing to monitor the situation until we are fully satisfied with the resolution.
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resolved Jan 27, 2026, 08:34 PM UTC
Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Read the full incident report →
- Detected by Pingoru
- Jan 23, 2026, 02:35 PM UTC
- Resolved
- Jan 25, 2026, 04:51 AM UTC
- Duration
- 1d 14h
Affected: MediaManagerLegistarPeakBoards & CommissionsiLegislate
Timeline · 6 updates
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investigating Jan 23, 2026, 02:35 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager, Legistar, Peak, Boards and Commissions, Speakup, Agenda, iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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investigating Jan 23, 2026, 02:50 PM UTC
We are continuing to investigate this issue.
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investigating Jan 23, 2026, 03:54 PM UTC
We continue to investigate the issue, we will share an update soon.
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investigating Jan 23, 2026, 05:35 PM UTC
We are continuing to investigate this issue.
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monitoring Jan 24, 2026, 04:42 AM UTC
This incident has been resolved.
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resolved Jan 25, 2026, 04:51 AM UTC
Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Read the full incident report →
- Detected by Pingoru
- Jan 23, 2026, 02:31 AM UTC
- Resolved
- Jan 23, 2026, 08:33 AM UTC
- Duration
- 6h 1m
Timeline · 2 updates
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monitoring Jan 23, 2026, 02:31 AM UTC
We are currently aware of a disruption to some aspects of our email service. The 3rd party email service provider is currently experiencing email service delivery issues which may impact your ability to communicate with Granicus via [email protected]. We are working with the 3rd party provider to resolve the issue.
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resolved Jan 23, 2026, 08:33 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 09:14 PM UTC
- Resolved
- Jan 23, 2026, 07:04 AM UTC
- Duration
- 9h 50m
Affected: Communications Cloud
Timeline · 3 updates
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investigating Jan 22, 2026, 09:14 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
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monitoring Jan 22, 2026, 10:02 PM UTC
We are aware of reports indicating global outages and delays across major providers that are impacting multiple Granicus products ability to send emails. We are closely monitoring the situation.
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resolved Jan 23, 2026, 07:04 AM UTC
This incident has been resolved.
Read the full incident report →
