Granicus incident
Granicus Issue Notification: govMeetings Platform Degradation
Granicus experienced a major incident on August 22, 2026 affecting MediaManager and Live Video and 1 more component, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2026, 10:12 AM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating Aug 22, 2026, 10:20 AM UTC
We are continuing to investigate this issue.
- identified Aug 22, 2026, 10:29 AM UTC
Granicus Engineering teams have identified the issue impacting govMeetings platform and restoration activities are currently in progress. We expect service to be restored shortly and will provide a further update once complete.
- monitoring Aug 22, 2026, 10:36 AM UTC
A fix has been implemented for the issue impacting govMeetings MediaManager and associated dependent services. Our teams are currently validating the fix across all affected products and monitoring the environment. A final update will be provided once validation is complete and stability is confirmed.
- resolved Aug 22, 2026, 02:33 PM UTC
The issue impacting govMeetings MediaManager and all dependent services including Peak, Speak Up, Votes & Commission, Legistar, and InSite has been resolved. All affected services have been restored and monitoring has confirmed stability across the platform. We sincerely apologize for any disruption this may have caused to your operations and appreciate your patience while our teams worked to restore full functionality.