Granicus incident

Granicus issue notification: Issue affecting Swagit live feed

Granicus experienced a notice incident on August 12, 2026 affecting Swagit, lasting 42m. The incident has been resolved; the full update timeline is below.

Started: Aug 12, 2026, 01:08 AM UTC
Resolved: Aug 12, 2026, 01:51 AM UTC
Duration: 42m
Detected by Pingoru: Aug 12, 2026, 01:08 AM UTC

Affected components

Swagit

Update timeline

investigating Aug 12, 2026, 01:08 AM UTC

We are currently investigating an issue affecting the Swagit live feed. Our team is actively working to identify the cause and will provide updates as they become available.
resolved Aug 12, 2026, 01:51 AM UTC

Our Engineering team has identified auto-play not working for a very small subset of users viewing a live feed via Google Chrome internet browsers. If the browser does not auto-play the feed, click the video feed to start playing. If you have any further questions, please contact Granicus Support.