Granicus incident
Granicus Issue Notification: Indigov CRM - US House
Granicus experienced a minor incident on August 5, 2026 affecting Indigov CRM - US House, lasting 6h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 04:56 AM UTC
Granicus Engineering teams are currently investigating an issue impacting Indigov CRM - US House. Our teams are working on this issue as a priority and further updates will be provided as soon as possible. Product: Indigov CRM - US House Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating Aug 05, 2026, 05:38 AM UTC
We are currently investigating a connectivity issue affecting the Indigov 2.0 House Production environment. Some users may experience intermittent access disruptions. Our team is actively working to restore full functionality and will provide updates as they become available.
- resolved Aug 05, 2026, 11:54 AM UTC
The connectivity issue affecting the Indigov 2.0 House Production environment has been resolved, and service has been restored. We are continuing to monitor the environment to ensure stability. We apologise for any inconvenience caused and thank you for your patience while our teams worked to restore service.