- Detected by Pingoru
- May 14, 2026, 04:54 AM UTC
- Resolved
- May 14, 2026, 01:17 PM UTC
- Duration
- 8h 23m
Affected: GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 4 updates
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investigating May 14, 2026, 04:54 AM UTC
We are currently investigating an issue that is causing intermittent failures on the platform, including an impact to donations successfully processing. The issue began approximately ~10 mins ago. We will share an update shortly.
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monitoring May 14, 2026, 05:14 AM UTC
We have identified and resolved the source of a problem that caused some donors to receive errors while checking out on the platform for a period of ~20 minutes. Platform functionality has been restored, and we will share more information in the morning. Donations and event registrations have successfully processed since we fully restored service.
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monitoring May 14, 2026, 07:03 AM UTC
The intermittent Platform issues have now been resolved. Full functionality has been resolved.
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resolved May 14, 2026, 01:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 02:33 PM UTC
- Resolved
- Apr 30, 2026, 10:38 PM UTC
- Duration
- 8h 5m
Affected: GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 3 updates
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investigating Apr 30, 2026, 02:33 PM UTC
Crowdfunding and giving day pages are currently experiencing a high error rate, and donors may be unable to load pages. We are seeing a very low error rate for GC Giving Forms and GC Events, as well as other parts of our platform. Our engineers are working on this issue, and we will share another update by 10:45am ET.
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monitoring Apr 30, 2026, 02:45 PM UTC
We have implemented platform updates and seen a strong recovery in performance. Crowdfunding and giving day pages are loading reliably for constituents, as are all other parts of the platform. We will continue to monitor performance to ensure full resolution, and we will post updates to status.givecampus.com/ throughout the day as we have them.
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resolved Apr 30, 2026, 10:38 PM UTC
This incident is now resolved. Crowdfunding and giving day pages have been stable since recovery, and no further impact has been observed. Thank you for your patience during our investigation.
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 02:55 PM UTC
- Resolved
- Apr 17, 2026, 03:15 PM UTC
- Duration
- 2d
Affected: GC Online Giving
Timeline · 3 updates
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investigating Apr 15, 2026, 02:55 PM UTC
We're seeing intermittent failures affecting payment processing at schools using Touchnet. We are not aware of any changes on the GiveCampus side to cause this. Engineering is investigating. We'll update here as we know more. Payment processing on Stripe, PayPal / Venmo, Cash App Pay, and Chariot are not impacted.
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investigating Apr 15, 2026, 03:55 PM UTC
We are no longer seeing errors with TouchNet and have confirmed successful gifts are being processed. There was no impact for any other GiveCampus Payment processor.
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resolved Apr 17, 2026, 03:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 05:10 PM UTC
- Resolved
- Apr 14, 2026, 06:09 PM UTC
- Duration
- 58m
Timeline · 2 updates
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monitoring Apr 14, 2026, 05:10 PM UTC
We're currently experiencing an issue with campaign video playback due to an outage with Vimeo. As a temporary fallback, campaign thumbnails are displaying in place of videos. We're monitoring the situation and will share updates as we have them.
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resolved Apr 14, 2026, 06:09 PM UTC
Campaign video playback has been restored. The Vimeo outage has been resolved, and videos are displaying normally again. Thanks for your patience while we worked through this.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 04:21 PM UTC
- Resolved
- Apr 08, 2026, 11:30 PM UTC
- Duration
- 7h 8m
Affected: GC Online Giving
Timeline · 2 updates
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investigating Apr 08, 2026, 04:21 PM UTC
We're currently experiencing an issue with our support provider that's affecting inbound ticket delivery. If you've submitted a support request, we may not have received it yet. While we work to resolve this, please reach out directly to your Partner Success Manager if you need immediate assistance. You can also email [email protected] with the email address associated with your account and we'll follow up with you directly.
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resolved Apr 08, 2026, 11:30 PM UTC
The email deliverability issue with our support provider has been resolved. All emails sent during the outage were received and have been responded to. If you did not receive a response to an email from earlier today, please write into [email protected] and we'll help.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 05:17 PM UTC
- Resolved
- Apr 01, 2026, 03:30 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Apr 01, 2026, 05:17 PM UTC
This morning between 10:48 and 10:50 AM ET, a third-party provider issue caused some donors to experience errors at checkout. The disruption lasted approximately two minutes and has since been fully resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 09, 2026, 04:05 PM UTC
- Resolved
- Mar 10, 2026, 01:43 PM UTC
- Duration
- 21h 37m
Timeline · 3 updates
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identified Mar 09, 2026, 04:05 PM UTC
The downstream provider for our marketing website is currently experiencing issues. Accessing GiveCampus for constituents and donors is not impacted. If you need to log into GiveCampus, go to https://www.givecampus.com/login. We will post an update when our provider has restored service.
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monitoring Mar 09, 2026, 09:14 PM UTC
Our engineers have mitigated the issue affecting our marketing website. Users should no longer experience problems accessing the site. Accessing GiveCampus for constituents and donors was not impacted. We will continue to monitor our downstream provider to ensure full stability.
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resolved Mar 10, 2026, 01:43 PM UTC
This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2026, 11:08 PM UTC
- Resolved
- Feb 11, 2026, 12:10 AM UTC
- Duration
- 1h 2m
Affected: GC Online Giving
Timeline · 2 updates
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investigating Feb 10, 2026, 11:08 PM UTC
We are investigating an issue impacting certain payment processors on GiveCampus. For the vast majority of our partner schools, there is no impact, as Stripe, Link, PayPal/Venmo, and DAFpay continue to function. We will communicate with schools individually if your institution is impacted.
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resolved Feb 11, 2026, 12:10 AM UTC
This issue has been resolved, and service has returned to normal.
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2026, 10:15 PM UTC
- Resolved
- Feb 11, 2026, 12:10 AM UTC
- Duration
- 1h 54m
Affected: GC Online GivingGC GO (frontline fundraisers)GC GO (students)
Timeline · 2 updates
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investigating Feb 10, 2026, 10:15 PM UTC
We are currently experiencing an intermittent issue with uploading new videos. Creating new videos in GC Video and uploading videos within GC GO and GC Online Giving may be impacted. Existing videos continue to play normally, and donors / constituents are not impacted. Our team is actively investigating and will provide updates as more information becomes available.
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resolved Feb 11, 2026, 12:10 AM UTC
This issue has been resolved, and service has returned to normal.
Read the full incident report →
- Detected by Pingoru
- Jan 23, 2026, 08:02 PM UTC
- Resolved
- Jan 29, 2026, 02:18 PM UTC
- Duration
- 5d 18h
Affected: Platform Data Transfer (Data Importer, File Transfer, API)
Timeline · 3 updates
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monitoring Jan 23, 2026, 08:02 PM UTC
Our teams are aware of a degradation of Blackbaud services. This impacts the ability to export gifts, event registrations, and events through both automatic and manual deposit flows. Some records have been processed successfully, however others may be delayed or incomplete. We will reprocess affected gifts and event registrations once the incident is resolved.
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monitoring Jan 26, 2026, 03:16 PM UTC
We are happy to report that Blackbaud has resolved their incident. Our engineers are identifying records that were not successfully exported and are working to reprocess them. We will provide a final update once all affected records have been reprocessed.
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resolved Jan 29, 2026, 02:18 PM UTC
All affected records have been successfully reprocessed. This incident is now fully resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 08:54 PM UTC
- Resolved
- Jan 23, 2026, 11:42 AM UTC
- Duration
- 14h 47m
Affected: Platform Data Transfer (Data Importer, File Transfer, API)
Timeline · 2 updates
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monitoring Jan 22, 2026, 08:54 PM UTC
Our teams are aware of a degradation of Microsoft services. This impacts users who authenticate using Outlook for two-factor authentication (2FA). Some users may be unable to complete the login process while Microsoft works to resolve the issue. Additionally, users may experience delays receiving reports. We will continue to monitor and provide updates as more information becomes available.
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resolved Jan 23, 2026, 11:42 AM UTC
Microsoft has resolved their service disruption, and normal operations have resumed.
Read the full incident report →
Critical January 17, 2026 - Detected by Pingoru
- Jan 17, 2026, 09:09 PM UTC
- Resolved
- Jan 17, 2026, 09:37 PM UTC
- Duration
- 27m
Affected: GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 3 updates
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investigating Jan 17, 2026, 09:09 PM UTC
The GiveCampus site is experiencing intermittent access due to a backend system's issue. Our team is actively investigating and working to restore full access.
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investigating Jan 17, 2026, 09:12 PM UTC
We are continuing to investigate this issue.
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resolved Jan 17, 2026, 09:37 PM UTC
We have identified the root cause and GiveCampus is fully operational. Our engineering team will continue to monitor.
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 09:01 AM UTC
- Resolved
- Dec 05, 2025, 09:46 AM UTC
- Duration
- 45m
Affected: GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 3 updates
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investigating Dec 05, 2025, 09:01 AM UTC
Our teams are aware of a degradation of Cloudflare services across the internet and are investigating impact. Cloudflare has shared an update as of four minutes ago that they are investigating the issue. We will keep you informed when we have more information. Please follow this status page for further updates.
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monitoring Dec 05, 2025, 09:23 AM UTC
Traffic across the internet, including on GiveCampus, appears to be fully restored. Cloudflare additionally reported that the incident is resolved. Access to GiveCampus was impacted from 3:49am ET to 4:12am ET. Our infrastructure and product engineering teams remain online monitoring platform activity.
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resolved Dec 05, 2025, 09:46 AM UTC
We have continued to monitor the GiveCampus platform. Traffic across the internet, including GiveCampus, remains fully restored as of 4:12am ET as reported earlier. We consider this incident to be resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 19, 2025, 08:18 PM UTC
- Resolved
- Nov 19, 2025, 09:32 PM UTC
- Duration
- 1h 14m
Affected: GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 2 updates
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investigating Nov 19, 2025, 08:18 PM UTC
We are receiving reports of intermittent slowdowns and a slightly elevated error rate across the platform. Our team is investigating and we will provide further updates shortly. This appears to be affecting a very small portion of traffic across the platform.
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resolved Nov 19, 2025, 09:32 PM UTC
This incident has been resolved. The underlying issue has been addressed, and all systems are now operating normally.
Read the full incident report →
- Detected by Pingoru
- Nov 19, 2025, 06:26 PM UTC
- Resolved
- Nov 19, 2025, 09:32 PM UTC
- Duration
- 3h 5m
Affected: Platform Data Transfer (Data Importer, File Transfer, API)
Timeline · 2 updates
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identified Nov 19, 2025, 06:26 PM UTC
We are currently experiencing delays in the Data Importer. Our engineering team has identified the issue and is actively working on remediation. We will provide an update as soon as we have more information or when normal processing has resumed.
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resolved Nov 19, 2025, 09:32 PM UTC
The issue causing Data Importer delays has been fully resolved. All imports are now processing normally, and system performance has returned to expected levels. Our engineering team will continue to monitor, but no further impact is expected.
Read the full incident report →
Critical November 18, 2025 - Detected by Pingoru
- Nov 18, 2025, 01:21 PM UTC
- Resolved
- Nov 18, 2025, 02:54 PM UTC
- Duration
- 1h 33m
Affected: GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 4 updates
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investigating Nov 18, 2025, 01:21 PM UTC
Our teams are aware of a degradation of Cloudflare services across the internet and are investigating impact. We will keep you informed when we learn more. This is also impacting our ability to respond to support requests. Please follow this status page for further updates.
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identified Nov 18, 2025, 02:07 PM UTC
As is being widely reported in the media, an outage with Cloudflare is disrupting access to many websites and web services. We have received reports of this outage intermittently impacting donors’ and administrators’ ability to access and use GiveCampus. According to Cloudflare, the underlying issue has been identified and a fix is being implemented.
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monitoring Nov 18, 2025, 02:46 PM UTC
Cloudflare has reported that they have partially restored their application. As of 9:36am ET, just a few minutes after their update, we have seen a significant restoration. Platform access has returned to normal levels. We will continue to monitor progress before issuing an all-clear.
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resolved Nov 18, 2025, 02:54 PM UTC
Cloudflare issued the all-clear at 9:42am ET, and we have seen full restoration of platform access since 9:36am ET. We will continue to monitor for any issues or lingering impacts.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 10:10 PM UTC
- Resolved
- Oct 31, 2025, 02:10 AM UTC
- Duration
- 1d 3h
Affected: Platform Data Transfer (Data Importer, File Transfer, API)
Timeline · 4 updates
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identified Oct 29, 2025, 04:29 PM UTC
Our teams are aware of a degradation of Blackbaud NXT services. This impacts the GiveCampus NXT integration, specifically authorization token refresh, which may result in unsuccessful or delayed syncs. We’ll keep you informed as we learn more.
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monitoring Oct 29, 2025, 10:10 PM UTC
Blackbaud continues to investigate issues with its API. We will report once Blackbaud shares that the issue is resolved.
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monitoring Oct 30, 2025, 02:31 AM UTC
Blackbaud’s outage and service degradation has been ongoing since this morning. This outage has disrupted our integration with RE NXT, which some institutions leverage to sync data with GC Online Giving, GC Events, and/or GC Gift Officer. Our team is actively monitoring the situation and will ensure all data syncs properly once the Blackbaud service disruption is resolved. We will follow up tomorrow with an update when available.
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resolved Oct 31, 2025, 02:10 AM UTC
Blackbaud’s services have stabilized and our engineers have completed reprocessing of affected integration jobs; all missed gifts and event registrations have been re-synced; constituent imports ran successfully; remaining gifts for institutions using automatic daily gift export (by deposited_at) will be included in tonight’s nightly sync; no event ticket payments failed to sync.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 10:08 PM UTC
- Resolved
- Oct 29, 2025, 10:20 PM UTC
- Duration
- 12m
Affected: GC Volunteer Management
Timeline · 2 updates
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investigating Oct 29, 2025, 10:08 PM UTC
We are receiving reports of intermittent access issues across Volunteer Management pages. Our team is investigating and we will provide further updates shortly.
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resolved Oct 29, 2025, 10:20 PM UTC
Volunteer Management is now performant for all schools. Some schools experienced downtime from ~5:30pm ET to ~6:10pm ET. Our engineering team was in the process of performing routine performance optimizations that impacted 6 users.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 01:55 PM UTC
- Resolved
- Oct 29, 2025, 04:15 PM UTC
- Duration
- 2h 19m
Affected: GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 3 updates
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investigating Oct 29, 2025, 01:55 PM UTC
We are investigating intermittent access issues across the platform that began at approximately 9:40am ET. We will report back when we have additional information.
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identified Oct 29, 2025, 02:54 PM UTC
Our engineers have identified a likely cause and implemented remediation measures. We are seeing continued recovery, and gift processing has returned to normal levels. We’re closely monitoring and will share further updates as they become available.
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resolved Oct 29, 2025, 04:15 PM UTC
Today from 9:40am-10:50am ET, GiveCampus experienced a platform outage. The platform was reviewed as fully operational by 11:08am ET.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 03:39 PM UTC
- Resolved
- Oct 21, 2025, 02:00 AM UTC
- Duration
- 10h 21m
Affected: GC Online GivingPlatform Data Transfer (Data Importer, File Transfer, API)
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 06:09 PM UTC
- Resolved
- Oct 16, 2025, 06:09 PM UTC
- Duration
- —
Affected: GC GO (frontline fundraisers)GC GO (students)
Timeline · 1 update
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resolved Oct 16, 2025, 06:09 PM UTC
GC GO was unavailable between 1:26 PM and 1:40 PM ET due to an issue with a feature release. We’ve resolved the issue and GC GO is fully functional. We apologize for any interruption in your experience.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 03:31 PM UTC
- Resolved
- Oct 16, 2025, 05:43 PM UTC
- Duration
- 2h 11m
Affected: GC Online Giving
Timeline · 2 updates
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investigating Oct 16, 2025, 03:31 PM UTC
Our team is aware of a degradation affecting PayPal and Venmo. As a precaution, we have proactively disabled Venmo and PayPal to ensure a positive donor experience. We are actively monitoring the situation and will provide another update as soon as PayPal provides additional information. Donors will not see the option to make gifts over PayPal and Venmo.
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resolved Oct 16, 2025, 05:43 PM UTC
Our team has confirmed that this is resolved, and donations via these payment methods are now processing normally. We will continue to monitor performance closely to ensure a seamless donor experience.
Read the full incident report →
- Detected by Pingoru
- Sep 26, 2025, 12:14 AM UTC
- Resolved
- Sep 26, 2025, 03:58 AM UTC
- Duration
- 3h 44m
Affected: GC Online Giving
Timeline · 3 updates
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investigating Sep 26, 2025, 12:14 AM UTC
We’ve identified a new issue affecting payments on the iOS Facebook browser. Venmo has been disabled globally. All other platforms continue to work normally. Our team is investigating and will update shortly.
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identified Sep 26, 2025, 02:10 AM UTC
Our engineers have released a temporary fix. Users can now access the payment page in the iOS Facebook in-app browser; however, as part of this mitigation, Venmo has been disabled across all iOS browsers. A more comprehensive fix is planned for release tomorrow.
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resolved Sep 26, 2025, 03:58 AM UTC
We have released an update that restores Venmo in Safari and resolves errors in Facebook.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2025, 01:51 PM UTC
- Resolved
- Sep 25, 2025, 11:02 PM UTC
- Duration
- 9h 10m
Affected: GC Online Giving
Timeline · 3 updates
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investigating Sep 25, 2025, 01:51 PM UTC
We have temporarily disabled Venmo on our platform due to errors that donors experienced in the checkout process. We are in contact with the vendor awaiting Venmo to be restored. Additionally, the Venmo issue caused errors across checkout for all payment methods on iOS Chrome Mobile. We have resolved these issues.
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monitoring Sep 25, 2025, 08:17 PM UTC
We have re-enabled Venmo across the platform and are monitoring recovery.
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resolved Sep 25, 2025, 11:02 PM UTC
Service has returned to normal. Venmo is available again; iOS Chrome Mobile checkout errors have been fixed. No data loss occurred, and transactions are processing as expected.
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2025, 06:25 PM UTC
- Resolved
- Sep 18, 2025, 07:08 PM UTC
- Duration
- 43m
Timeline · 2 updates
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identified Sep 18, 2025, 06:25 PM UTC
A downstream provider issue is currently preventing DAF payments from processing successfully. We have temporarily disabled this payment method. Our engineers are working to resolve the issue and will provide updates as soon as we have them.
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resolved Sep 18, 2025, 07:08 PM UTC
The downstream provider issue affecting DAF payments has been resolved. We have re-enabled DAF pay and transactions are now processing successfully. Thank you for your patience while we worked to restore full service.
Read the full incident report →
