Resolved after 1 hour 54 minutes, affecting GC Online Giving and GC GO (frontline fundraisers) and 1 more, on February 10, 2026.
We are currently experiencing an intermittent issue with uploading new videos. Creating new videos in GC Video and uploading videos within GC GO and GC Online Giving may be impacted. Existing videos continue to play normally, and donors / constituents are not impacted. Our team is actively investigating and will provide updates as more information becomes available.
Affected components
Update timeline
- investigating Feb 10, 2026, 10:15 PM UTC
We are currently experiencing an intermittent issue with uploading new videos. Creating new videos in GC Video and uploading videos within GC GO and GC Online Giving may be impacted. Existing videos continue to play normally, and donors / constituents are not impacted. Our team is actively investigating and will provide updates as more information becomes available.
- resolved Feb 11, 2026, 12:10 AM UTC
This issue has been resolved, and service has returned to normal.
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