GiveCampus incident
Blackbaud Service Degredation - Automatic and Manual Deposit Flows Impacted
Resolved after 5 days 18 hours, affecting Platform Data Transfer (Data Importer, File Transfer, API), on January 23, 2026.
All affected records have been successfully reprocessed. This incident is now fully resolved.
Affected components
Update timeline
- monitoring Jan 23, 2026, 08:02 PM UTC
Our teams are aware of a degradation of Blackbaud services. This impacts the ability to export gifts, event registrations, and events through both automatic and manual deposit flows. Some records have been processed successfully, however others may be delayed or incomplete. We will reprocess affected gifts and event registrations once the incident is resolved.
- monitoring Jan 26, 2026, 03:16 PM UTC
We are happy to report that Blackbaud has resolved their incident. Our engineers are identifying records that were not successfully exported and are working to reprocess them. We will provide a final update once all affected records have been reprocessed.
- resolved Jan 29, 2026, 02:18 PM UTC
All affected records have been successfully reprocessed. This incident is now fully resolved.
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