GiveCampus incident

Blackbaud Service Degredation - Automatic and Manual Deposit Flows Impacted

Notice Resolved View vendor source →

GiveCampus experienced a notice incident on January 23, 2026 affecting Platform Data Transfer (Data Importer, File Transfer, API), lasting 5d 18h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 08:02 PM UTC
Resolved
Jan 29, 2026, 02:18 PM UTC
Duration
5d 18h
Detected by Pingoru
Jan 23, 2026, 08:02 PM UTC

Affected components

Platform Data Transfer (Data Importer, File Transfer, API)

Update timeline

  1. monitoring Jan 23, 2026, 08:02 PM UTC

    Our teams are aware of a degradation of Blackbaud services. This impacts the ability to export gifts, event registrations, and events through both automatic and manual deposit flows. Some records have been processed successfully, however others may be delayed or incomplete. We will reprocess affected gifts and event registrations once the incident is resolved.

  2. monitoring Jan 26, 2026, 03:16 PM UTC

    We are happy to report that Blackbaud has resolved their incident. Our engineers are identifying records that were not successfully exported and are working to reprocess them. We will provide a final update once all affected records have been reprocessed.

  3. resolved Jan 29, 2026, 02:18 PM UTC

    All affected records have been successfully reprocessed. This incident is now fully resolved.