GiveCampus incident

Video Issues

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Resolved after 3 hours 9 minutes, affecting GC Online Giving and GC Outreach - Email & Texting, on October 23, 2026.

investigating Oct 23, 2026, 04:28 PM UTC

We are continuing to investigate this issue.

Started
Oct 23, 2026, 04:27 PM UTC
Resolved
Oct 23, 2026, 07:37 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 23, 2026, 04:27 PM UTC

Affected components

GC Online GivingGC Outreach - Email & Texting

Update timeline

  1. investigating Oct 23, 2026, 04:27 PM UTC

    We are investigating an issue with Vimeo, our third-party video hosting provider, that is preventing newly uploaded videos from playing on GiveCampus. We are working with Vimeo to restore playback

  2. investigating Oct 23, 2026, 04:28 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 23, 2026, 07:37 PM UTC

    Vimeo has resolved the embedding issue- videos should post as expected now.

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