Resolved after 26 minutes, affecting GC GO (frontline fundraisers) and GC GO (students), on July 20, 2026.
As of 10:49a ET, the issue has been resolved, and all partner schools can now send emails via Microsoft Outlook once again. Multiple schools have since confirmed service has been restored.
Affected components
Update timeline
- identified Jul 20, 2026, 02:43 PM UTC
Schools using GC GO in combination with Microsoft Outlook are currently unable to send 1:1 constituent emails. We have identified the source of the issue and are working on a fix.
- resolved Jul 20, 2026, 03:09 PM UTC
As of 10:49a ET, the issue has been resolved, and all partner schools can now send emails via Microsoft Outlook once again. Multiple schools have since confirmed service has been restored.
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