GiveCampus incident

Elevated Errors on Crowdfunding and Giving Day Pages

Resolved after 8 hours 5 minutes, affecting GC Online Giving and GC Events and 1 more, on April 30, 2026.

resolved Apr 30, 2026, 10:38 PM UTC

This incident is now resolved. Crowdfunding and giving day pages have been stable since recovery, and no further impact has been observed. Thank you for your patience during our investigation.

Started: Apr 30, 2026, 02:33 PM UTC
Resolved: Apr 30, 2026, 10:38 PM UTC
Duration: 8h 5m
Detected by Pingoru: Apr 30, 2026, 02:33 PM UTC

Affected components

GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)

Update timeline

investigating Apr 30, 2026, 02:33 PM UTC

Crowdfunding and giving day pages are currently experiencing a high error rate, and donors may be unable to load pages. We are seeing a very low error rate for GC Giving Forms and GC Events, as well as other parts of our platform. Our engineers are working on this issue, and we will share another update by 10:45am ET.
monitoring Apr 30, 2026, 02:45 PM UTC

We have implemented platform updates and seen a strong recovery in performance. Crowdfunding and giving day pages are loading reliably for constituents, as are all other parts of the platform. We will continue to monitor performance to ensure full resolution, and we will post updates to status.givecampus.com/ throughout the day as we have them.
resolved Apr 30, 2026, 10:38 PM UTC

This incident is now resolved. Crowdfunding and giving day pages have been stable since recovery, and no further impact has been observed. Thank you for your patience during our investigation.

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