GiveCampus Outage History

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GiveCampus had 30 outages in the last 2 years totaling 9h 53m of downtime — averaging 1.2 incidents per month.

There were 30 GiveCampus outages since June 16, 2025 totaling 9h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.givecampus.com

Notice September 15, 2025

GiveCampus access issues

Detected by Pingoru
Sep 15, 2025, 01:30 PM UTC
Resolved
Sep 15, 2025, 01:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 15, 2025, 01:51 PM UTC

    Users accessing GiveCampus experienced errors from 9:36am ET to 9:42am ET when loading the platform page. Our engineering team has identified and resolved the issue. During this time, users accessing any application on our platform may have experienced a slowed down experience or an error loading the page. We did not push a notification for this issue to our partners in this timeframe, as the issue was resolved before our initial message could be sent out.

Read the full incident report →

Notice September 2, 2025

Express checkout options

Detected by Pingoru
Sep 02, 2025, 03:12 PM UTC
Resolved
Sep 02, 2025, 09:14 PM UTC
Duration
6h 2m
Affected: GC Online Giving
Timeline · 2 updates
  1. investigating Sep 02, 2025, 03:12 PM UTC

    We are actively investigating an issue affecting additional "Pay with Link" payment option buttons appearing on GC Online Giving express checkout options on the pre-payment page. This does not affect donors’ ability to process gifts effectively.

  2. resolved Sep 02, 2025, 09:14 PM UTC

    We are happy to report that the issue with additional "Pay with Link" payment option buttons appearing on GC Online Giving express checkout options has been resolved. Donors' ability to process gifts was not impacted during this incident.

Read the full incident report →

Notice August 1, 2025

PayPal Checkout Disruption (Globally)

Detected by Pingoru
Aug 01, 2025, 12:15 PM UTC
Resolved
Aug 01, 2025, 04:07 PM UTC
Duration
3h 51m
Affected: GC Online Giving
Timeline · 2 updates
  1. monitoring Aug 01, 2025, 02:02 PM UTC

    PayPal is experiencing intermittent service issues globally, as detailed in the link below. To limit donor impact, we have proactively disabled PayPal and Venmo across the GiveCampus platform. https://www.paypal-status.com/history/eventdetails/88414

  2. resolved Aug 01, 2025, 04:07 PM UTC

    PayPal has notified us that the global incident has been resolved. This incident affected PayPal Checkout across the United States on all platforms. As a result, we have re-enabled PayPal and Venmo on GiveCampus.

Read the full incident report →

Notice June 16, 2025

Google Cloud Outage

Detected by Pingoru
Jun 16, 2025, 03:39 AM UTC
Resolved
Jun 12, 2025, 06:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 16, 2025, 03:39 AM UTC

    Google Cloud experienced an outage that impacted two GiveCampus services for a period of approximately one hour: Vimeo experienced playback issues affecting certain GC Video capabilities, and GC GO users were unable to send emails due to downtime with our email provider.

Read the full incident report →

Critical June 16, 2025

Salesforce Heroku Outage

Detected by Pingoru
Jun 16, 2025, 03:32 AM UTC
Resolved
Jun 10, 2025, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 16, 2025, 03:32 AM UTC

    An outage with Salesforce/Heroku resulted in intermittent outages impacting some user's ability to fully access the GiveCampus platform during this time. A detailed report can be found here: https://support.givecampus.com/hc/en-us/articles/32718247622295-GiveCampus-Service-Incident

Read the full incident report →