GiveCampus incident

VMS Intermittent Access Issues

Major Resolved View vendor source →

GiveCampus experienced a major incident on October 29, 2025 affecting GC Volunteer Management, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 10:08 PM UTC
Resolved
Oct 29, 2025, 10:20 PM UTC
Duration
12m
Detected by Pingoru
Oct 29, 2025, 10:08 PM UTC

Affected components

GC Volunteer Management

Update timeline

  1. investigating Oct 29, 2025, 10:08 PM UTC

    We are receiving reports of intermittent access issues across Volunteer Management pages. Our team is investigating and we will provide further updates shortly.

  2. resolved Oct 29, 2025, 10:20 PM UTC

    Volunteer Management is now performant for all schools. Some schools experienced downtime from ~5:30pm ET to ~6:10pm ET. Our engineering team was in the process of performing routine performance optimizations that impacted 6 users.