GiveCampus incident

Platform Latency/Elevated Error Rate

Minor Resolved View vendor source →

GiveCampus experienced a minor incident on November 19, 2025 affecting GC Online Giving and GC Events and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 08:18 PM UTC
Resolved
Nov 19, 2025, 09:32 PM UTC
Duration
1h 14m
Detected by Pingoru
Nov 19, 2025, 08:18 PM UTC

Affected components

GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)

Update timeline

  1. investigating Nov 19, 2025, 08:18 PM UTC

    We are receiving reports of intermittent slowdowns and a slightly elevated error rate across the platform. Our team is investigating and we will provide further updates shortly. This appears to be affecting a very small portion of traffic across the platform.

  2. resolved Nov 19, 2025, 09:32 PM UTC

    This incident has been resolved. The underlying issue has been addressed, and all systems are now operating normally.