Resolved after 1 hour 14 minutes, affecting GC Online Giving and GC Events and 1 more, on November 19, 2025.
This incident has been resolved. The underlying issue has been addressed, and all systems are now operating normally.
Affected components
GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)
Update timeline
- investigating Nov 19, 2025, 08:18 PM UTC
We are receiving reports of intermittent slowdowns and a slightly elevated error rate across the platform. Our team is investigating and we will provide further updates shortly. This appears to be affecting a very small portion of traffic across the platform.
- resolved Nov 19, 2025, 09:32 PM UTC
This incident has been resolved. The underlying issue has been addressed, and all systems are now operating normally.
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