GiveCampus incident

Platform

Major Resolved View vendor source →

GiveCampus experienced a major incident on May 14, 2026 affecting GC Online Giving and GC Events and 1 more component, lasting 8h 23m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 04:54 AM UTC
Resolved
May 14, 2026, 01:17 PM UTC
Duration
8h 23m
Detected by Pingoru
May 14, 2026, 04:54 AM UTC

Affected components

GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)

Update timeline

  1. investigating May 14, 2026, 04:54 AM UTC

    We are currently investigating an issue that is causing intermittent failures on the platform, including an impact to donations successfully processing. The issue began approximately ~10 mins ago. We will share an update shortly.

  2. monitoring May 14, 2026, 05:14 AM UTC

    We have identified and resolved the source of a problem that caused some donors to receive errors while checking out on the platform for a period of ~20 minutes. Platform functionality has been restored, and we will share more information in the morning. Donations and event registrations have successfully processed since we fully restored service.

  3. monitoring May 14, 2026, 07:03 AM UTC

    The intermittent Platform issues have now been resolved. Full functionality has been resolved.

  4. resolved May 14, 2026, 01:17 PM UTC

    This incident has been resolved.