GiveCampus experienced a minor incident on November 19, 2025 affecting Platform Data Transfer (Data Importer, File Transfer, API), lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Platform Data Transfer (Data Importer, File Transfer, API)
Update timeline
- identified Nov 19, 2025, 06:26 PM UTC
We are currently experiencing delays in the Data Importer. Our engineering team has identified the issue and is actively working on remediation. We will provide an update as soon as we have more information or when normal processing has resumed.
- resolved Nov 19, 2025, 09:32 PM UTC
The issue causing Data Importer delays has been fully resolved. All imports are now processing normally, and system performance has returned to expected levels. Our engineering team will continue to monitor, but no further impact is expected.