GiveCampus incident

Data Import Delay

Resolved after 3 hours 5 minutes, affecting Platform Data Transfer (Data Importer, File Transfer, API), on November 19, 2025.

resolved Nov 19, 2025, 09:32 PM UTC

The issue causing Data Importer delays has been fully resolved. All imports are now processing normally, and system performance has returned to expected levels. Our engineering team will continue to monitor, but no further impact is expected.

Started
Nov 19, 2025, 06:26 PM UTC
Resolved
Nov 19, 2025, 09:32 PM UTC
Duration
3h 5m
Detected by Pingoru
Nov 19, 2025, 06:26 PM UTC

Affected components

Platform Data Transfer (Data Importer, File Transfer, API)

Update timeline

  1. identified Nov 19, 2025, 06:26 PM UTC

    We are currently experiencing delays in the Data Importer. Our engineering team has identified the issue and is actively working on remediation. We will provide an update as soon as we have more information or when normal processing has resumed.

  2. resolved Nov 19, 2025, 09:32 PM UTC

    The issue causing Data Importer delays has been fully resolved. All imports are now processing normally, and system performance has returned to expected levels. Our engineering team will continue to monitor, but no further impact is expected.

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