GiveCampus incident
iOS Facebook Browser "Payment Error" Message
GiveCampus experienced a minor incident on September 26, 2025 affecting GC Online Giving, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2025, 12:14 AM UTC
We’ve identified a new issue affecting payments on the iOS Facebook browser. Venmo has been disabled globally. All other platforms continue to work normally. Our team is investigating and will update shortly.
- identified Sep 26, 2025, 02:10 AM UTC
Our engineers have released a temporary fix. Users can now access the payment page in the iOS Facebook in-app browser; however, as part of this mitigation, Venmo has been disabled across all iOS browsers. A more comprehensive fix is planned for release tomorrow.
- resolved Sep 26, 2025, 03:58 AM UTC
We have released an update that restores Venmo in Safari and resolves errors in Facebook.