Finalsite incident

Mass Notifications and Messages XR-Enterprise: Phone Messaging Delayed (Resolved)

Notice Resolved View vendor source →

Finalsite experienced a notice incident on September 8, 2025 affecting Mass Notifications and Messages XR Enterprise, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 02:05 AM UTC
Resolved
Sep 08, 2025, 02:05 AM UTC
Duration
—
Detected by Pingoru
Sep 08, 2025, 02:05 AM UTC

Affected components

Mass NotificationsMessages XR Enterprise

Update timeline

  1. resolved Sep 08, 2025, 02:05 AM UTC

    This status is to inform you of an incident that is now resolved. Earlier today, an issue was encountered where some phone messages were not sent, categorized as "Not Completed" in Message Tracking. This issue has now been resolved, and messages have been sent. If your local blackout time began before this issue was resolved (estimated time of resolution: 9:45pm ET), delivery will be delayed until messaging can recommence at the end of your designated blackout time.