Finalsite incident

Intermittent SMS Deliverability Issues

Notice Resolved View vendor source →

Finalsite experienced a notice incident on October 23, 2025 affecting Mass Notifications and Messages XR Enterprise, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 11:13 PM UTC
Resolved
Oct 27, 2025, 06:26 PM UTC
Duration
3d 19h
Detected by Pingoru
Oct 23, 2025, 11:13 PM UTC

Affected components

Mass NotificationsMessages XR Enterprise

Update timeline

  1. investigating Oct 23, 2025, 11:13 PM UTC

    We are currently investigating SMS deliverability issues affecting a subset of clients.

  2. resolved Oct 27, 2025, 06:26 PM UTC

    This incident has been resolved.