Finalsite incident

Connect - Degraded SMS Sending

Minor Resolved View vendor source →

Finalsite experienced a minor incident on February 19, 2026 affecting Connect, lasting 20h 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 05:24 PM UTC
Resolved
Feb 20, 2026, 02:21 PM UTC
Duration
20h 56m
Detected by Pingoru
Feb 19, 2026, 05:24 PM UTC

Affected components

Connect

Update timeline

  1. investigating Feb 19, 2026, 05:24 PM UTC

    Our team is investigating SMS sending delays and degraded performance.

  2. monitoring Feb 19, 2026, 06:29 PM UTC

    We are seeing performance return to normal and will continue to closely monitor the situation.

  3. monitoring Feb 19, 2026, 09:53 PM UTC

    SMS Message sending remains stable. Our team will continue to closely monitor the situation.

  4. monitoring Feb 19, 2026, 10:20 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 20, 2026, 02:21 PM UTC

    This incident has been resolved.