Finalsite experienced a minor incident on December 8, 2025 affecting Messages XR, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Messages XR
Update timeline
- investigating Dec 08, 2025, 03:53 PM UTC
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US Central hosting region. We are working to address this issue and will provide additional updates as soon as possible.
- resolved Dec 08, 2025, 08:19 PM UTC
The message sending delays affecting the US Central region have been resolved, and messages are now processing and sending as expected.