Finalsite incident

Messages/XR: Sending Delays for US East

Minor Resolved View vendor source →
Started
Feb 12, 2026, 02:03 PM UTC
Resolved
Feb 12, 2026, 09:36 PM UTC
Duration
7h 32m
Detected by Pingoru
Feb 12, 2026, 02:03 PM UTC

Affected components

Messages XR

Update timeline

  1. investigating Feb 12, 2026, 02:03 PM UTC

    Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.

  2. identified Feb 12, 2026, 05:40 PM UTC

    The issue causing the message delivery delays for US East clients has been identified. We will provide an additional update as soon as possible.

  3. monitoring Feb 12, 2026, 06:57 PM UTC

    We are seeing message sends process as expected at this time. Our team is continuing to monitor.

  4. resolved Feb 12, 2026, 09:36 PM UTC

    This issue, which caused sending delays impacting a subset of clients in the US East hosting region, has been resolved.

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