Finalsite experienced a minor incident on August 13, 2026 affecting Enrollment Management System, lasting 23h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Enrollment Management System
Update timeline
- investigating Aug 13, 2026, 01:52 PM UTC
We're investigating an issue that is causing incorrect dashboard numbers and searches to not populate correctly.
- identified Aug 13, 2026, 10:17 PM UTC
The issue has been identified. We're working through reindexing all EMS sites gradually.
- resolved Aug 14, 2026, 01:41 PM UTC
This incident has been resolved.