Finalsite experienced a notice incident on December 8, 2025 affecting Composer US East and Composer US Central and 1 more component, lasting 6h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Composer US EastComposer US CentralComposer US WestComposer UKComposer Asia
Update timeline
- investigating Dec 08, 2025, 02:27 PM UTC
We are currently investigating an issue that is inadvertently forcing LDAP users to reset passwords preventing the ability to log in to websites. We will provide an update as soon as possible.
- monitoring Dec 08, 2025, 04:14 PM UTC
A fix has been implemented and we are monitoring results. Please reach out to Support if you continue to experience issues.
- resolved Dec 08, 2025, 09:17 PM UTC
This incident has been resolved.