Finalsite experienced a minor incident on May 18, 2026 affecting Messages XR, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Messages XR
Update timeline
- investigating May 18, 2026, 01:44 PM UTC
We are currently investigating an issue where users are receiving an error message when attempting to add or change images within the Messages editor. Our team is aware of the problem and is actively working on a resolution. We apologize for the inconvenience and will provide another update as soon as we have more information.
- resolved May 18, 2026, 03:20 PM UTC
This incident has been resolved and our team has confirmed that image editing functionality has been restored.