Equinix Metal incident

AM and ML Shared Interconnection Connectivity Issue

Minor Resolved View vendor source →

Equinix Metal experienced a minor incident on July 15, 2025 affecting Amsterdam (AM) and Equinix Metal Network and 1 more component, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 11:25 PM UTC
Resolved
Jul 16, 2025, 03:16 AM UTC
Duration
3h 51m
Detected by Pingoru
Jul 15, 2025, 11:25 PM UTC

Affected components

Amsterdam (AM)Equinix Metal NetworkMilan (ML)

Update timeline

  1. investigating Jul 15, 2025, 11:25 PM UTC

    We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: Amsterdam and Milan. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. monitoring Jul 15, 2025, 11:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 16, 2025, 12:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2025, 03:16 AM UTC

    This incident has been resolved.