Equinix Metal incident

Down Fabric circuit on FR Metro

Notice Resolved View vendor source →

Equinix Metal experienced a notice incident on May 9, 2026 affecting Frankfurt (FR), lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 06:10 AM UTC
Resolved
May 10, 2026, 11:35 PM UTC
Duration
1d 17h
Detected by Pingoru
May 09, 2026, 06:10 AM UTC

Affected components

Frankfurt (FR)

Update timeline

  1. investigating May 09, 2026, 07:20 AM UTC

    This is related to Maintenance of EQX CHG0125681.

  2. identified May 09, 2026, 07:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 09, 2026, 08:32 PM UTC

    We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy

  4. resolved May 10, 2026, 11:35 PM UTC

    This incident has been resolved.