Equinix Metal incident

NY Network Connectivity Issue

Resolved after 1 hour 41 minutes, affecting Equinix Metal Network, on September 23, 2025.

monitoring Sep 23, 2025, 03:44 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 23, 2025, 02:34 AM UTC
Resolved
Sep 23, 2025, 04:15 AM UTC
Duration
1h 41m
Detected by Pingoru
Sep 23, 2025, 02:34 AM UTC

Affected components

Equinix Metal Network

Update timeline

  1. investigating Sep 23, 2025, 02:34 AM UTC

    We have identified an issue affecting one of our Top of Rack (ToR) switches at our NY Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. identified Sep 23, 2025, 02:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2025, 03:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2025, 04:15 AM UTC

    This incident has been resolved.

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