Equinix Metal incident

SY4 Network Connectivity Issue

Notice Resolved View vendor source →

Equinix Metal experienced a notice incident on January 20, 2026 affecting Equinix Metal Network, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 11:38 PM UTC
Resolved
Jan 20, 2026, 11:55 PM UTC
Duration
17m
Detected by Pingoru
Jan 20, 2026, 11:38 PM UTC

Affected components

Equinix Metal Network

Update timeline

  1. monitoring Jan 20, 2026, 11:38 PM UTC

    On January 20th, 2026 at 21:47 UTC, Equinix Metal customers with instances in Metro: SY4 Pod: 1 Rack: 15 may have experienced localized degradation or outage affecting network services. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. resolved Jan 20, 2026, 11:55 PM UTC

    This incident has been resolved.