Equinix Metal incident

DC13 Network Connectivity Issue

Minor Resolved View vendor source →

Equinix Metal experienced a minor incident on December 2, 2025 affecting Washington DC (DC) and Equinix Metal Network, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 02:47 AM UTC
Resolved
Dec 02, 2025, 04:08 AM UTC
Duration
1h 20m
Detected by Pingoru
Dec 02, 2025, 02:47 AM UTC

Affected components

Washington DC (DC)Equinix Metal Network

Update timeline

  1. investigating Dec 02, 2025, 02:47 AM UTC

    We have identified an issue affecting one of our backbone routers at our DC13 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. identified Dec 02, 2025, 02:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 02, 2025, 03:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 02, 2025, 04:08 AM UTC

    This incident has been resolved.