Resolved after 1 hour 6 minutes, affecting Equinix Metal Network and Sao Paulo (SP), on October 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Equinix Metal NetworkSao Paulo (SP)
Update timeline
- investigating Oct 16, 2025, 06:55 PM UTC
We are currently investigating an issue in our Sao Paulo metro.
- identified Oct 16, 2025, 07:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 16, 2025, 07:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2025, 08:01 PM UTC
This incident has been resolved.
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