Equinix Metal incident

Connectivity issue in Sao Paulo Metro

Notice Resolved View vendor source →

Equinix Metal experienced a notice incident on October 16, 2025 affecting Equinix Metal Network and Sao Paulo (SP), lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 06:55 PM UTC
Resolved
Oct 16, 2025, 08:01 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 16, 2025, 06:55 PM UTC

Affected components

Equinix Metal NetworkSao Paulo (SP)

Update timeline

  1. investigating Oct 16, 2025, 06:55 PM UTC

    We are currently investigating an issue in our Sao Paulo metro.

  2. identified Oct 16, 2025, 07:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 16, 2025, 07:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2025, 08:01 PM UTC

    This incident has been resolved.