Equinix Metal experienced a minor incident on October 11, 2025, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 11, 2025, 12:27 AM UTC
Equinix SRE is tracking an incident in TY11 Rack: rk09.p01.ty11 Customers in this rack could be experiencing degradation of redundancy and intermittent interruption of service.
- investigating Oct 11, 2025, 12:29 AM UTC
We are continuing to investigate this issue.
- identified Oct 11, 2025, 12:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 11, 2025, 03:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 11, 2025, 04:16 AM UTC
This incident has been resolved.