Equinix Metal incident

Primary and Secondary Metal port impacted

Minor Resolved View vendor source →

Equinix Metal experienced a minor incident on November 14, 2025 affecting Frankfurt (FR) and Equinix Metal Network, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 12:04 PM UTC
Resolved
Nov 14, 2025, 12:51 PM UTC
Duration
46m
Detected by Pingoru
Nov 14, 2025, 12:04 PM UTC

Affected components

Frankfurt (FR)Equinix Metal Network

Update timeline

  1. investigating Nov 14, 2025, 12:04 PM UTC

    We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at [email protected].

  2. investigating Nov 14, 2025, 12:05 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 14, 2025, 12:05 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 14, 2025, 12:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 14, 2025, 12:51 PM UTC

    This incident has been resolved.