Resolved after 46 minutes, affecting Frankfurt (FR) and Equinix Metal Network, on November 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Frankfurt (FR)Equinix Metal Network
Update timeline
- investigating Nov 14, 2025, 12:04 PM UTC
We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at [email protected].
- investigating Nov 14, 2025, 12:05 PM UTC
We are continuing to investigate this issue.
- identified Nov 14, 2025, 12:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 14, 2025, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 12:51 PM UTC
This incident has been resolved.
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