Equinix Metal incident

Metal API Issue

Critical Resolved View vendor source →

Equinix Metal experienced a critical incident on November 18, 2025 affecting Equinix Metal API, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:26 PM UTC
Resolved
Nov 18, 2025, 07:51 PM UTC
Duration
5h 25m
Detected by Pingoru
Nov 18, 2025, 02:26 PM UTC

Affected components

Equinix Metal API

Update timeline

  1. investigating Nov 18, 2025, 02:26 PM UTC

    We are currently experiencing an outage affecting the Equinix Metal API and Console due to a Cloudflare service disruption. Our team is actively monitoring the situation and working to restore functionality as soon as possible.

  2. monitoring Nov 18, 2025, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 07:51 PM UTC

    This incident has been resolved.