Equinix Metal had 38 outages in the last 2 years totaling 24h 0m of downtime — averaging 1.6 incidents per month.
There were 38 Equinix Metal outages since June 4, 2025 totaling 24h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.
At approximately 12:15 UTC on August 27th 2025, customers in the Singapore metro may have experienced temporary loss of connectivity. This issue was due to a third party circuit outage. Customer traffic was restored at approximately 12:19 UTC. If you have any questions please contact [email protected]
Anycast traffic is currently impacted in the SL metro due to emergency maintenance by a third-party provider.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for the issue. However, customers in TY, OS, HK, and SG metros may have experienced packet loss due to an ungraceful shift in traffic.
Anycast traffic in the SL metro has returned to normal as the BGP sessions have been established. We will continue to monitor the results for the next 30 minutes.
This incident has been resolved.
We have identified an issue affecting one of our Top of Rack (ToR) switches at our DC13 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have experienced a facility level outage affecting all customer servers in our SV15 facility between 07:16 and 07:30 AM UTC
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Equinix Metal Shared interconnections are currently experiencing impact within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: FR, HE, LD, MD, ML, PA, SK Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: Amsterdam and Milan. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have observed a brief connectivity issue at our FR Metro, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An intermittent connectivity issue with a service provider link has been identified, potentially resulting in increased latency or loss for some customers
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have observed a flap on one of our Internet circuits, and a limited number of customers may have been impacted between 04:54 UTC and 04:57 UTC.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An incident affecting a link with one of the service providers is in progress, which could lead to some users experiencing slower response times or minor delays.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An intermittent connectivity issue with a service provider link has been identified, potentially resulting in increased latency or loss for some customers
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue affecting one of our Top of Rack (ToR) switches at our DB3 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Equinix Metal experienced some routing instability with one of our Transit Providers in the SK Metro. Customers may have had a brief interruption of service while the routes converged Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
This incident has been resolved.