Equinix Metal incident

Metadata service degradation in some facilities

Notice Resolved View vendor source →

Equinix Metal experienced a notice incident on January 21, 2026 affecting Equinix Metal API and Amsterdam (AM) and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 12:20 PM UTC
Resolved
Jan 21, 2026, 02:34 PM UTC
Duration
2h 13m
Detected by Pingoru
Jan 21, 2026, 12:20 PM UTC

Affected components

Equinix Metal APIAmsterdam (AM)Frankfurt (FR)London (LD)Device ProvisioningParis (PA)Madrid (MD)Helsinki (HE)Stockholm (SK)

Update timeline

  1. identified Jan 21, 2026, 12:20 PM UTC

    We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt. This issue may cause certain provisioning and deprovisioning operations to fail. Our engineering teams are actively working on implementing a fix.

  2. identified Jan 21, 2026, 12:21 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 21, 2026, 12:34 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jan 21, 2026, 02:34 PM UTC

    This incident has been resolved.