Equinix Metal incident

SV15 Network Connectivity Issue

Notice Resolved View vendor source →

Equinix Metal experienced a notice incident on August 8, 2025 affecting Silicon Valley (SV) and Equinix Metal Network, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 07:39 AM UTC
Resolved
Aug 08, 2025, 08:50 AM UTC
Duration
1h 11m
Detected by Pingoru
Aug 08, 2025, 07:39 AM UTC

Affected components

Silicon Valley (SV)Equinix Metal Network

Update timeline

  1. investigating Aug 08, 2025, 07:39 AM UTC

    We have experienced a facility level outage affecting all customer servers in our SV15 facility between 07:16 and 07:30 AM UTC

  2. identified Aug 08, 2025, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 08, 2025, 07:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 08, 2025, 08:50 AM UTC

    This incident has been resolved.