Equinix Metal incident

Madrid - MD2 Network Connectivity Issue

Notice Resolved View vendor source →

Equinix Metal experienced a notice incident on September 19, 2025 affecting Equinix Metal Network, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 05:19 AM UTC
Resolved
Sep 19, 2025, 05:48 AM UTC
Duration
28m
Detected by Pingoru
Sep 19, 2025, 05:19 AM UTC

Affected components

Equinix Metal Network

Update timeline

  1. investigating Sep 19, 2025, 05:19 AM UTC

    We have identified an issue affecting one of our Top of Rack (ToR) switches at our Madrid Facility. The issue impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. monitoring Sep 19, 2025, 05:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 05:48 AM UTC

    This incident has been resolved.