Equinix Metal experienced a notice incident on September 19, 2025 affecting London (LD) and Equinix Metal Network, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
London (LD)Equinix Metal Network
Update timeline
- investigating Sep 19, 2025, 06:56 PM UTC
We are currently investigating a possible issue in London. Customers may experience increased latency and/or packet loss.
- identified Sep 19, 2025, 07:08 PM UTC
The issue has been identified and a fix is being put in place.
- resolved Sep 19, 2025, 07:44 PM UTC
This incident has been resolved.