Equinix Metal experienced a minor incident on September 23, 2025 affecting Equinix Metal Network, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Equinix Metal Network
Update timeline
- investigating Sep 23, 2025, 02:34 AM UTC
We have identified an issue affecting one of our Top of Rack (ToR) switches at our NY Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
- identified Sep 23, 2025, 02:55 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2025, 03:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2025, 04:15 AM UTC
This incident has been resolved.