Ellucian experienced a major incident on July 16, 2025 affecting Ethos Data Connect - U.S., lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Ethos Data Connect - U.S.
Update timeline
- investigating Jul 16, 2025, 05:24 PM UTC
Data Connect is currently experiencing service interruption. Ellucian engineers are researching the issue and will provide further updates
- monitoring Jul 16, 2025, 05:45 PM UTC
Ellucian engineers resolved an issue with Data Connect. Normal system performance was restored, and engineers will continue to monitor the service.
- resolved Jul 16, 2025, 06:37 PM UTC
Ellucian engineers will continue to monitor and determine a root cause to prevent future recurrences of the issue.