Ellucian incident
Service Notification: Advance, Advise, Recruit - emails and workflows
Resolved after 14 hours 10 minutes, affecting Ellucian Advance (APAC) and Ellucian Advance (EMEA) and 1 more, on May 14, 2026.
Ellucian has resolved an issue affecting email and workflows in Advance, Advise and Recruit for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team
Affected components
Update timeline
- investigating May 14, 2026, 04:03 PM UTC
Ellucian is aware of an issue partially impacting email and workflows in Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team
- investigating May 14, 2026, 04:22 PM UTC
We are continuing to investigate this issue.
- investigating May 14, 2026, 05:02 PM UTC
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team
- investigating May 14, 2026, 06:02 PM UTC
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
- investigating May 14, 2026, 07:16 PM UTC
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
- investigating May 14, 2026, 08:05 PM UTC
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
- identified May 14, 2026, 09:00 PM UTC
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team
- identified May 14, 2026, 10:26 PM UTC
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page.
- identified May 14, 2026, 11:36 PM UTC
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team
- resolved May 15, 2026, 06:14 AM UTC
Ellucian has resolved an issue affecting email and workflows in Advance, Advise and Recruit for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team
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