Ellucian incident

Service Notification: Advance, Advise, Recruit - emails and workflows

Ellucian is currently experiencing a minor incident affecting Ellucian Advance (APAC) and Ellucian Advance (EMEA) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 04:03 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
May 14, 2026, 04:03 PM UTC

Affected components

Ellucian Advance (APAC)Ellucian Advance (EMEA)Ellucian Advance (LAC)Ellucian AdvanceEllucian Advise (APAC)Ellucian Advise (EMEA)Ellucian Advise (LAC)Ellucian AdviseEllucian Recruit (APAC)Ellucian Recruit (EMEA)Ellucian Recruit (LAC)Ellucian Recruit

Update timeline

  1. investigating May 14, 2026, 04:03 PM UTC

    Ellucian is aware of an issue partially impacting email and workflows in Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

  2. investigating May 14, 2026, 04:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 14, 2026, 05:02 PM UTC

    Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team