Ellucian incident

Service Notification: Colleague Document download issue

Minor Resolved View vendor source →
Started
Mar 26, 2026, 02:48 PM UTC
Resolved
Mar 26, 2026, 07:32 PM UTC
Duration
4h 44m
Detected by Pingoru
Mar 26, 2026, 02:48 PM UTC

Affected components

Ellucian Colleague SaaS

Update timeline

  1. investigating Mar 26, 2026, 02:48 PM UTC

    Ellucian is aware of an issue affecting Colleague Document download for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

  2. investigating Mar 26, 2026, 03:47 PM UTC

    Ellucian continues to investigate an issue affecting Colleague Document download for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team

  3. investigating Mar 26, 2026, 04:46 PM UTC

    Ellucian is aware of an issue affecting Colleague Document download for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

  4. identified Mar 26, 2026, 05:50 PM UTC

    Ellucian continues to investigate an issue identified which is affecting Colleague document download for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team

  5. identified Mar 26, 2026, 06:52 PM UTC

    Ellucian continues to investigate an issue identified which is affecting Colleague document download for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team

  6. resolved Mar 26, 2026, 07:32 PM UTC

    Ellucian has resolved an issue affecting Colleague Document download for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team

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