Resolved after 22 hours 4 minutes, affecting Ellucian Insights, on November 4, 2025.
Ellucian engineers have resolved the issue impacting Insights population jobs. Normal system performance has been restored.
Affected components
Update timeline
- identified Nov 04, 2025, 02:52 PM UTC
Ellucian Insights is currently experiencing issues with population jobs. Ellucian engineers identified the issue, and taking remediation actions and will provide further updates.
- identified Nov 04, 2025, 03:54 PM UTC
Ellucian engineers have identified the root cause of the issue and are actively working to restore normal operation of population jobs. We will continue to provide updates as progress is made.
- identified Nov 04, 2025, 04:59 PM UTC
Ellucian engineers have identified the root cause of the issue and are actively working to restore normal operation of population jobs. We will continue to provide updates as progress is made.
- identified Nov 04, 2025, 05:51 PM UTC
Ellucian engineers are actively working to restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 04, 2025, 06:54 PM UTC
Ellucian engineers are actively working to restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 04, 2025, 07:59 PM UTC
Ellucian engineers are actively working to restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 04, 2025, 09:00 PM UTC
Ellucian engineers are actively working to restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 04, 2025, 10:03 PM UTC
Ellucian engineers are actively working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 04, 2025, 11:02 PM UTC
Ellucian engineers are actively working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 05, 2025, 12:04 AM UTC
Ellucian engineers are actively working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 05, 2025, 01:00 AM UTC
Ellucian engineers are actively working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 05, 2025, 02:00 AM UTC
Ellucian engineers are actively working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 05, 2025, 03:00 AM UTC
Ellucian engineers are actively working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 05, 2025, 04:02 AM UTC
Ellucian engineers are actively working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 05, 2025, 05:11 AM UTC
Ellucian engineers are still working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- identified Nov 05, 2025, 05:59 AM UTC
Ellucian engineers are still working to fully restore normal operation of population jobs. We will continue to share updates as progress is made.
- monitoring Nov 05, 2025, 06:52 AM UTC
Ellucian engineers have resolved the issue impacting Insights population jobs, and engineers will continue to monitor the data flow
- resolved Nov 05, 2025, 12:57 PM UTC
Ellucian engineers have resolved the issue impacting Insights population jobs. Normal system performance has been restored.
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