Ellucian incident

Service Update: Experience and Data Connect

Resolved on February 6, 2026.

resolved Feb 10, 2026, 06:16 PM UTC

Ellucian has identified and resolved the issue that was temporarily affecting some users on the Experience Dashboard. Some Data Connect jobs were also interrupted or did not start at the scheduled time. Service has been restored to normal. Access to Ethos, Data Connect, Insights, and EIP may have been temporarily impacted during this time.

Started
Feb 06, 2026, 10:30 PM UTC
Resolved
Feb 06, 2026, 10:30 PM UTC
Duration
–
Detected by Pingoru
Feb 06, 2026, 10:30 PM UTC

Update timeline

  1. resolved Feb 10, 2026, 06:16 PM UTC

    Ellucian has identified and resolved the issue that was temporarily affecting some users on the Experience Dashboard. Some Data Connect jobs were also interrupted or did not start at the scheduled time. Service has been restored to normal. Access to Ethos, Data Connect, Insights, and EIP may have been temporarily impacted during this time.

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