Ellucian incident
Service Notification: Colleague SaaS / Web interfaces
Resolved after 1 hour 7 minutes, affecting Ellucian Colleague SaaS, on May 6, 2026.
Ellucian Engineers have implemented the solution to this issue, and all production services have been restored.
Affected components
Update timeline
- identified May 06, 2026, 02:47 PM UTC
Ellucian is aware that Colleague SaaS customers may be experiencing issues accessing the Self-Service, User Interface or Colleague Web API applications. Ellucian Engineers have identified a solution and are working towards implementing that solution. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team
- identified May 06, 2026, 03:48 PM UTC
Ellucian Engineers have implemented the solution to this issue and are currently validating the solution with impacted customers.
- resolved May 06, 2026, 03:54 PM UTC
Ellucian Engineers have implemented the solution to this issue, and all production services have been restored.
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