Ellucian incident

Service Notification: Student Financial Success

Minor Resolved View vendor source →

Ellucian experienced a minor incident on July 23, 2026, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 04:28 PM UTC
Resolved
Jul 23, 2026, 08:48 PM UTC
Duration
4h 19m
Detected by Pingoru
Jul 23, 2026, 04:28 PM UTC

Update timeline

  1. identified Jul 23, 2026, 04:28 PM UTC

    Ellucian is aware of an issue affecting Student Financial Success for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

  2. identified Jul 23, 2026, 04:51 PM UTC

    Ellucian in aware of an issue affecting Student Financial Success line of products, Student Forms, Campus Communicator, Scholarship Universe, Student Advisor/Virtual Advisor, Campus Metrics and Auto Reconciliation for some customers that is related to an Azure outage, we're monitoring and working with Microsoft on a quick resolution on this incident. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

  3. identified Jul 23, 2026, 06:13 PM UTC

    Ellucian in aware of an issue affecting Student Financial Success line of products, Student Forms, Campus Communicator, Scholarship Universe, Student Advisor/Virtual Advisor, Campus Metrics and Auto Reconciliation for some customers that is related to an Azure outage, we're monitoring and working with Microsoft on a quick resolution on this incident. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

  4. monitoring Jul 23, 2026, 06:55 PM UTC

    Microsoft identified the issue causing the Azure outage and have begun resolution. At this time the Ellucian Student Financial Success line of products is back online. We will continue to monitor the situation to ensure full restoration of all services. Further updates as appropriate. Thank You, Your Ellucian Team

  5. resolved Jul 23, 2026, 08:48 PM UTC

    Microsoft fixed the issue causing the Azure outage. At this time the Ellucian Student Financial Success line of products is back online. Thank You, Your Ellucian Team