Is Ellucian down?

Last checked 7m ago
Current status
Ellucian is up

No incidents right now.

Official status page: https://status.elluciancloud.com · Polled every 5 minutes · 89 components tracked

Ellucian is operational right now. Last checked 7m ago; the most recent incident resolved 3h ago.

Real-time Ellucian status, recent outages, and incident history — pulled directly from Ellucian's official status page at https://status.elluciancloud.com every 5 minutes. Pingoru tracks 89 Ellucian services and has captured 9 incidents in the last 90 days (99.82% uptime). Get email, Slack, Discord, or webhook alerts the moment Ellucian reports a new incident — free for 5 monitors, no credit card.

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Ellucian uptime 99.82% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 24m
    Started Sep 16, 2026, 11:05 PM UTC · Resolved Sep 17, 2026, 12:29 AM UTC
    Ellucian Intelligent Learning Platform - United States/Canada/Latin America
    Timeline · 3 updates
    • investigating · Sep 16, 2026, 11:05 PM UTC

      Ellucian is aware of an issue affecting ILP message processing for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

    • monitoring · Sep 17, 2026, 12:15 AM UTC

      Ellucian has confirmed that ILP message processing has resumed for affected customers. The team continues to closely monitor processing and system performance to ensure continued stability. We will provide additional updates on this status page as needed. Customers may begin reviewing previously impacted processing activity to confirm successful recovery. Thank You, Your Ellucian Team

    • resolved · Sep 17, 2026, 12:29 AM UTC

      Ellucian has confirmed that the issue affecting ILP message processing for impacted customers has been resolved. ILP message processing is operating normally, and previously impacted messages have resumed processing. The team will continue to monitor the environment. Thank You, Your Ellucian Team

    Latest: Ellucian has confirmed that the issue affecting ILP message processing for impacted customers has been resolved. ILP message processing is operating normally, and previously impact…

  2. Resolved 3h 49m
    Started Sep 16, 2026, 09:13 PM UTC · Resolved Sep 17, 2026, 01:03 AM UTC
    Ellucian Insights
    Timeline · 5 updates
    • investigating · Sep 16, 2026, 09:13 PM UTC

      Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team

    • investigating · Sep 16, 2026, 10:29 PM UTC

      Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team

    • investigating · Sep 16, 2026, 11:01 PM UTC

      Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team

    • identified · Sep 16, 2026, 11:59 PM UTC

      Ellucian has observed partial recovery for stuck transformation jobs for a variety of customer accounts.  Infrastructure provider updates are currently being rolled out to all environments within the US-East region.  Ellucian will provide an update on the status of the provider rollout when we hear more.  In the meantime, we ask customers to review previously stuck Insights jobs for auto-recovery. Thank You, Your Ellucian Team

    • resolved · Sep 17, 2026, 01:03 AM UTC

      Our infrastructure provider has rolled out fixes to all accounts in the US-East region, and Ellucian has confirmed recovery for transformation jobs across multiple customer accounts.  We will continue to monitor general health of transformation job statuses, and ask customers to please review any previously stuck scheduled transformation job runs Thank You, Your Ellucian Team

    Latest: Our infrastructure provider has rolled out fixes to all accounts in the US-East region, and Ellucian has confirmed recovery for transformation jobs across multiple customer account…

  3. Resolved 2h 19m
    Started Sep 02, 2026, 03:11 PM UTC · Resolved Sep 02, 2026, 05:30 PM UTC
    Ellucian Intelligent Processes (U.S.)Ellucian Insights
    Timeline · 4 updates
    • investigating · Sep 02, 2026, 03:11 PM UTC

      Ellucian is aware of an issue affecting Ellucian Insights for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

    • investigating · Sep 02, 2026, 04:08 PM UTC

      Ellucian continues to investigate an issue affecting Ellucian Insights for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team

    • monitoring · Sep 02, 2026, 04:50 PM UTC

      Ellucian identified an issue with Ellucian Insights and Ellucian Intelligent Processes (EIP) affecting multiple customers. A fix has been deployed to production and we are observing vastly improved performance across both systems. We will continue to monitor the environment to ensure the issue has been fully resolved. Thank You, Your Ellucian Team

    • resolved · Sep 02, 2026, 05:30 PM UTC

      Ellucian has resolved an issue affecting Ellucian Insights and Ellucian Intelligent Processes (EIP) for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team

    Latest: Ellucian has resolved an issue affecting Ellucian Insights and Ellucian Intelligent Processes (EIP) for some customers. The service is operating as expected, and we will continue t…

  4. Resolved 2h 8m
    Started Aug 20, 2026, 02:49 PM UTC · Resolved Aug 20, 2026, 04:58 PM UTC
    Ellucian Smart Plan (US)
    Timeline · 3 updates
    • investigating · Aug 20, 2026, 02:49 PM UTC

      Ellucian is aware of an issue affecting Smart Plan for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

    • monitoring · Aug 20, 2026, 04:17 PM UTC

      Ellucian has resolved the issue and restored service. We will continue to actively monitor the service. Additional updates will be provided on this status page. Thank You, Your Ellucian Team

    • resolved · Aug 20, 2026, 04:58 PM UTC

      Ellucian has resolved an issue affecting Smart Plan for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team

    Latest: Ellucian has resolved an issue affecting Smart Plan for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team

  5. Resolved 6h 42m
    Started Aug 06, 2026, 01:19 PM UTC · Resolved Aug 06, 2026, 08:01 PM UTC
    Ellucian Insights
    Timeline · 8 updates
    • investigating · Aug 06, 2026, 01:19 PM UTC

      Ellucian is investigating the cases created over 8/5-8/6 regarding long running transformation jobs and will post an update shortly Thank You, Your Ellucian Team

    • investigating · Aug 06, 2026, 02:26 PM UTC

      Ellucian is continuing to investigate cases created over 8/5-8/6, and actively developing & deploying mitigation steps to stabilize Insights. Thank You, Your Ellucian Team

    • investigating · Aug 06, 2026, 03:23 PM UTC

      Ellucian is continuing to investigate cases created over 8/5-8/6, and is actively rolling out mitigation steps to the Insights environments over the next hour.  Customers may still be experiencing latency with transformation job status responses. Thank You, Your Ellucian Team

    • investigating · Aug 06, 2026, 04:10 PM UTC

      Ellucian is continuing to investigate cases created over 8/5-8/6, and has rolled out mitigation steps via service scaling, which the team is continuing to monitor impact on job throughput. Customers may still be experiencing latency with transformation job status responses. Thank You, Your Ellucian Team

    • investigating · Aug 06, 2026, 05:25 PM UTC

      Ellucian is continuing to investigate cases created over 8/5-8/6, and rolled out mitigation measures to the Insights environment. We are monitoring transformation jobs' performance improvements. Customers may still be experiencing latency with transformation job status responses. Thank You, Your Ellucian Team

    • investigating · Aug 06, 2026, 06:13 PM UTC

      Ellucian is continuing to investigate cases created over 8/5-8/6, and rolled out mitigation measures to the Insights environment. We are monitoring transformation jobs' performance improvements. Customers may still be experiencing latency with transformation job status responses. Jobs are still processing, but at a slower pace. Cancelling and resubmitting jobs is not necessary and will not resolve the current issue. For regularly scheduled jobs, you may cancel any stuck jobs and allow the next scheduled run to proceed. Thank You, Your Ellucian Team

    • investigating · Aug 06, 2026, 07:42 PM UTC

      Ellucian is monitoring transformation jobs' performance improvements. Jobs are still processing, but at a slower pace. Cancelling and resubmitting jobs is not necessary and will not resolve the current issue. For regularly scheduled jobs, you may cancel any stuck jobs and allow the next scheduled run to proceed. Thank You, Your Ellucian Team

    • resolved · Aug 06, 2026, 08:01 PM UTC

      Mitigation strategies have been applied and Insights' transformation jobs are now completing within expected timeframes. Ellucian is continuing to monitor transformation execution. Thank You, Your Ellucian Team

    Latest: Mitigation strategies have been applied and Insights' transformation jobs are now completing within expected timeframes. Ellucian is continuing to monitor transformation execution.…

See the full Ellucian outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 9 incidents View full outage history →