What is Ellucian's uptime?

Over the last 90 days, Ellucian reported 99.74% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.elluciancloud.com, each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Ellucian's uptime history rolling forward in real time.

Has Ellucian had outages in 2026?

Yes, Ellucian has had 8 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Ellucian outage?

The most recent Ellucian incident was "Ellucian Workflow – Service Disruption", which started on October 21, 2026 and was resolved on October 22, 2026. Pingoru captured this directly from https://status.elluciancloud.com. See the full incident card above for affected components and the update timeline.

How often does Ellucian have outages?

Based on the last 90 days, Ellucian averages 2.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components: so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Ellucian's status page?

Ellucian's official status page is https://status.elluciancloud.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on, so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Ellucian down right now?

Ellucian has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Ellucian reports a change. Current status is based on 86 tracked services.

How does Pingoru know if Ellucian is down?

We read https://status.elluciancloud.com directly, using Ellucian's own status page. If the vendor reports an incident, you see it within one check cycle, not after someone manually marks the page as down.

Where can I get notified when Ellucian has an outage?

Create a free Pingoru account and add Ellucian as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Ellucian's status page says the service is up, but I'm having issues. What's wrong?

Three common reasons: • A real Ellucian incident that hasn't been acknowledged on their public status page yet, vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers. These rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Ellucian issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Ellucian status?

We use Ellucian's own status page at https://status.elluciancloud.com. Nothing is read in a way the vendor hasn't explicitly made public. We use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Ellucian is reporting degraded performance. Services are up but slower than usual, or a subset of requests is failing.

Is Ellucian down?

Last checked just now

Current status

Ellucian has degraded performance

Active incident: Status Page Update

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Official status page: status.elluciancloud.com
Checked every 5 minutes
86 components tracked

Ellucian is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Ellucian status, recent outages, and incident history: pulled directly from Ellucian's official status page at status.elluciancloud.com every 5 minutes. Pingoru tracks 86 Ellucian services and has captured 9 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Ellucian reports a new incident, free for 3 monitors, no credit card.

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Ellucian uptime 99.74% uptime · past 90 days

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Active incident 1

Status Page Update

Ongoing ● 4d 9h

Started Oct 27, 2026, 08:07 PM UTC
Timeline · 2 updates
- investigating · Oct 27, 2026, 08:07 PM UTC
  
  October 27, 2026 Ellucian is aware of the recently disclosed security vulnerability CVE-2026-111497, commonly referred to as Node2Shell or HTTP2Shell, which affects the Brotli decompression library used by Node.js and other software components. We recognize the potential seriousness of this vulnerability and are actively assessing its impact across our products, services, and supporting infrastructure. Our response includes: - Impact assessment: Identifying potentially affected products, runtimes, libraries, and third-party dependencies. - Remediation: Prioritizing available security patches and appropriate mitigations for affected components. - Ongoing validation: Reviewing additional exposure as vendors and security researchers identify new affected software and exploitation techniques. - Customer guidance: Determining whether customer-managed environments require updates or additional action. Because this vulnerability affects a widely used software component, the full scope of potentially impacted products continues to evolve. Our investigation and remediation activities are ongoing. We will provide additional updates, including product-specific remediation guidance where applicable, as information becomes available. Customer action - Managed Cloud/SaaS customers: No action is required at this time. Ellucian is managing assessment and remediation activities for Ellucian-hosted environments. - On-premise customers: -- As a reminder, Ellucian strongly recommends that customers remain on supported software versions and apply upgrades and security patches promptly. -- Ellucian distributes security notifications via email (that are also viewable as Customer Center publications). Emails come from: [email protected] and are sent to the Primary Account Contact and Technical Security Contact on file.
- identified · Oct 30, 2026, 10:27 PM UTC
  
  Security updates for recently disclosed security vulnerability CVE-2026-111497, commonly referred to as Node2Shell or HTTP2Shell, are being deployed to applicable Ellucian-managed environments and/or made available for customer-managed environments, as appropriate. When customer action is required, Ellucian provides product-specific guidance through direct security advisories. Ellucian distributes security advisories via email. Emails come from: [email protected]. To ensure timely receipt of these communications, customers should keep their Primary Account Contact and Technical Security Contact up to date within the Customer Center. Accurate contact information helps ensure that security notices reach the appropriate individuals when action may be required
Latest: Security updates for recently disclosed security vulnerability CVE-2026-111497, commonly referred to as Node2Shell or HTTP2Shell, are being deployed to applicable Ellucian-managed …

Recent outages & incidents

Past 90 days

Ellucian Workflow – Service Disruption

Resolved 1d 4h

Started Oct 21, 2026, 03:33 PM UTC · Resolved Oct 22, 2026, 08:11 PM UTC

Ellucian Workflow - AustraliaEllucian Workflow - CanadaEllucian Workflow - EuropeEllucian Workflow - Middle EastEllucian Workflow - U.S.
Timeline · 8 updates
- identified · Oct 21, 2026, 03:33 PM UTC
  
  Ellucian Workflow is currently experiencing a service disruption. We are working with our technology partner to address the issue and restore service.
- identified · Oct 21, 2026, 04:44 PM UTC
  
  Ellucian Workflow is currently experiencing a service disruption because our third-party technology partner has temporarily taken its underlying services offline as a precautionary security measure while applying security patches.
- monitoring · Oct 21, 2026, 05:51 PM UTC
  
  The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
- monitoring · Oct 21, 2026, 06:47 PM UTC
  
  The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
- monitoring · Oct 21, 2026, 08:04 PM UTC
  
  The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
- monitoring · Oct 22, 2026, 02:07 PM UTC
  
  Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.
- monitoring · Oct 22, 2026, 04:14 PM UTC
  
  Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.
- resolved · Oct 22, 2026, 08:11 PM UTC
  
  The third-party service disruption affecting Ellucian Workflow has been resolved, and service restoration has been confirmed. Customers who have not yet restored connectivity contact Ellucian Support for assistance.
Latest: The third-party service disruption affecting Ellucian Workflow has been resolved, and service restoration has been confirmed. Customers who have not yet restored connectivity conta…
Service Notification: Colleague SaaS

Resolved 3h 43m

Started Sep 17, 2026, 02:17 PM UTC · Resolved Sep 17, 2026, 06:00 PM UTC

Ellucian Colleague SaaS
Timeline · 3 updates
- investigating · Sep 17, 2026, 02:17 PM UTC
  
  Ellucian is aware of an issue affecting Colleague SaaS for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team
- identified · Sep 17, 2026, 03:33 PM UTC
  
  Ellucian continues to investigate an issue affecting Colleague SaaS for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team
- resolved · Sep 17, 2026, 06:00 PM UTC
  
  Ellucian has resolved an issue affecting Colleague SaaS for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team
Latest: Ellucian has resolved an issue affecting Colleague SaaS for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team
Service Notification: ILP message processing

Resolved 1h 24m

Started Sep 16, 2026, 11:05 PM UTC · Resolved Sep 17, 2026, 12:29 AM UTC

Ellucian Intelligent Learning Platform - United States/Canada/Latin America
Timeline · 3 updates
- investigating · Sep 16, 2026, 11:05 PM UTC
  
  Ellucian is aware of an issue affecting ILP message processing for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team
- monitoring · Sep 17, 2026, 12:15 AM UTC
  
  Ellucian has confirmed that ILP message processing has resumed for affected customers. The team continues to closely monitor processing and system performance to ensure continued stability. We will provide additional updates on this status page as needed. Customers may begin reviewing previously impacted processing activity to confirm successful recovery. Thank You, Your Ellucian Team
- resolved · Sep 17, 2026, 12:29 AM UTC
  
  Ellucian has confirmed that the issue affecting ILP message processing for impacted customers has been resolved. ILP message processing is operating normally, and previously impacted messages have resumed processing. The team will continue to monitor the environment. Thank You, Your Ellucian Team
Latest: Ellucian has confirmed that the issue affecting ILP message processing for impacted customers has been resolved. ILP message processing is operating normally, and previously impact…
Service Notification: Ellucian Insights

Resolved 3h 49m

Started Sep 16, 2026, 09:13 PM UTC · Resolved Sep 17, 2026, 01:03 AM UTC

Ellucian Insights
Timeline · 5 updates
- investigating · Sep 16, 2026, 09:13 PM UTC
  
  Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team
- investigating · Sep 16, 2026, 10:29 PM UTC
  
  Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team
- investigating · Sep 16, 2026, 11:01 PM UTC
  
  Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team
- identified · Sep 16, 2026, 11:59 PM UTC
  
  Ellucian has observed partial recovery for stuck transformation jobs for a variety of customer accounts. Infrastructure provider updates are currently being rolled out to all environments within the US-East region. Ellucian will provide an update on the status of the provider rollout when we hear more. In the meantime, we ask customers to review previously stuck Insights jobs for auto-recovery. Thank You, Your Ellucian Team
- resolved · Sep 17, 2026, 01:03 AM UTC
  
  Our infrastructure provider has rolled out fixes to all accounts in the US-East region, and Ellucian has confirmed recovery for transformation jobs across multiple customer accounts. We will continue to monitor general health of transformation job statuses, and ask customers to please review any previously stuck scheduled transformation job runs Thank You, Your Ellucian Team
Latest: Our infrastructure provider has rolled out fixes to all accounts in the US-East region, and Ellucian has confirmed recovery for transformation jobs across multiple customer account…
Service Notification: Ellucian Insights

Resolved 2h 19m

Started Sep 02, 2026, 03:11 PM UTC · Resolved Sep 02, 2026, 05:30 PM UTC

Ellucian Intelligent Processes (U.S.)Ellucian Insights
Timeline · 4 updates
- investigating · Sep 02, 2026, 03:11 PM UTC
  
  Ellucian is aware of an issue affecting Ellucian Insights for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team
- investigating · Sep 02, 2026, 04:08 PM UTC
  
  Ellucian continues to investigate an issue affecting Ellucian Insights for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team
- monitoring · Sep 02, 2026, 04:50 PM UTC
  
  Ellucian identified an issue with Ellucian Insights and Ellucian Intelligent Processes (EIP) affecting multiple customers. A fix has been deployed to production and we are observing vastly improved performance across both systems. We will continue to monitor the environment to ensure the issue has been fully resolved. Thank You, Your Ellucian Team
- resolved · Sep 02, 2026, 05:30 PM UTC
  
  Ellucian has resolved an issue affecting Ellucian Insights and Ellucian Intelligent Processes (EIP) for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team
Latest: Ellucian has resolved an issue affecting Ellucian Insights and Ellucian Intelligent Processes (EIP) for some customers. The service is operating as expected, and we will continue t…

See the full Ellucian outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Ellucian outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 86 components checked every 5 minutes

52incidents recorded

30last 12 months

9last 90 days

9 hourstypical duration, 12 months

The longest incident in the last year, Service Notification: AWS Middle East region power issues on March 1, 2026, ran for 4 days.

Most affected components, last 12 months

Ellucian Insights6
Ellucian Colleague SaaS3
Ellucian Intelligent Learning Platform - United States/Canada/Latin America3
Ellucian Recruit3
Ellucian Experience (U.S.)2

Latest incidents

Status Page Update October 27, 2026 · still open · degraded service
October 27, 2026 Ellucian is aware of the recently disclosed security vulnerability CVE-2026-111497, commonly referred to as Node2Shell or HTTP2Shell, which…
Ellucian Workflow – Service Disruption October 21, 2026 · 29 hours · degraded service
Ellucian Workflow is currently experiencing a service disruption. We are working with our technology partner to address the issue and restore service.
Service Notification: Colleague SaaS September 17, 2026 · 4 hours · degraded service
Ellucian is aware of an issue affecting Colleague SaaS for some customers and is actively investigating. We will provide updates on this status page as more…

Outage history

Past 90 days · 9 incidents View full outage history →

Status Page Update Ongoing

Started Oct 27, 2026, 08:07 PM UTC · ● 4d 9h
Ellucian Workflow – Service Disruption Resolved

Started Oct 21, 2026, 03:33 PM UTC · Resolved Oct 22, 2026, 08:11 PM UTC · 1d 4h
Service Notification: Colleague SaaS Resolved

Started Sep 17, 2026, 02:17 PM UTC · Resolved Sep 17, 2026, 06:00 PM UTC · 3h 43m
Service Notification: ILP message processing Resolved

Started Sep 16, 2026, 11:05 PM UTC · Resolved Sep 17, 2026, 12:29 AM UTC · 1h 24m
Service Notification: Ellucian Insights Resolved

Started Sep 16, 2026, 09:13 PM UTC · Resolved Sep 17, 2026, 01:03 AM UTC · 3h 49m
Service Notification: Ellucian Insights Resolved

Started Sep 02, 2026, 03:11 PM UTC · Resolved Sep 02, 2026, 05:30 PM UTC · 2h 19m
Service Notification: Smart Plan Resolved

Started Aug 20, 2026, 02:49 PM UTC · Resolved Aug 20, 2026, 04:58 PM UTC · 2h 8m
Service Notification: Ellucian Insights Resolved

Started Aug 06, 2026, 01:19 PM UTC · Resolved Aug 06, 2026, 08:01 PM UTC · 6h 42m