Ellucian experienced a critical incident on August 4, 2025 affecting Ellucian Experience (CA), lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Ellucian Experience (CA)
Update timeline
- identified Aug 04, 2025, 05:32 PM UTC
Experience is currently experiencing service interruption in Canada region. Ellucian engineers are researching the issue and will provide further updates
- resolved Aug 04, 2025, 06:20 PM UTC
Ellucian engineers have identified and resolved an issue impacting Experience. Normal system performance is restored, and engineers will monitor the service.