EBSCO incident

Service Issue Reported – ***Multiple Services***

Major Resolved View vendor source →

EBSCO experienced a major incident on June 9, 2026 affecting DynaMed Decisions and DynaMed and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 02:55 AM UTC
Resolved
Jun 10, 2026, 03:17 AM UTC
Duration
1d
Detected by Pingoru
Jun 09, 2026, 02:55 AM UTC

Affected components

DynaMed DecisionsDynaMedDynaMedexDynamic HealthEBSCOadminEBSCOhost Research DatabasesEBSCO Discovery ServiceEBSCO Discovery Service APIEBSCO eBooksEBSCOhost Collection Manager

Update timeline

  1. investigating Jun 09, 2026, 02:55 AM UTC

    We have received reports of an issue with EBSCO Discovery Service, EBSCOhost, Full Text Finder, Publication Finder, Holdings Management, EBSCOadmin, EBSCO Experience Manager, EBSCOhost Collection Manager. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. investigating Jun 09, 2026, 03:08 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 09, 2026, 03:31 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 09, 2026, 05:14 AM UTC

    Our engineering teams have identified the issue impacting EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions, and are currently working to resolve this issue. Various EIS Engineering teams are engaged and actively working on restoration efforts. We will update this page when more information is available.

  5. identified Jun 09, 2026, 08:08 AM UTC

    EBSCO Engineering teams are still working to implement potential fixes which is taking longer than anticipated. We will communicate an ETA as soon as we make a bit more progress.

  6. monitoring Jun 09, 2026, 09:39 AM UTC

    Our Engineering teams have successfully deployed solutions to the majority of our products. We will continue to monitor all services.

  7. monitoring Jun 09, 2026, 11:05 AM UTC

    Further progress has been made. At this time, availability has been resoirted to all services with the exception of: - Holdings and Link Management - Full Text Finder - openurl-connection-ui - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards resolution for these remaining product lines.

  8. monitoring Jun 09, 2026, 01:21 PM UTC

    Further progress has been made in restoring services. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Full Text Finder - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards a resolution for these remaining product lines.

  9. monitoring Jun 09, 2026, 02:37 PM UTC

    We are continuing to monitor for any further issues.

  10. monitoring Jun 09, 2026, 03:22 PM UTC

    Further progress has been made in restoring services. The following systems are functional but experiencing data delays: Holdings and Link Management Folio - HoldingsIQ Our Engineering teams continue to work towards a resolution for these remaining products.

  11. resolved Jun 10, 2026, 03:17 AM UTC

    The issues customers reported with EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.